toshiba dvd sd-r5372 won't play dvds

Discussion in 'Hardware' started by kagatts, Aug 14, 2006.

  1. kagatts

    kagatts Private E-2

    Good evening guys,

    I have 2 Toshiba dvd sd-r5372 dvd write drives on my desktop & I have burned dvds on them today but cannot play dvd on them. Also cannot play factory dvds either.
    Error message:
    While setting up video playback...
    Video cannot be shown on the cop monitor because of one of the following reasons:
    A) Low video memory
    B) another application using display resources
    C) Display adaptor is incompatible with DVD decoder please try to obtain a display driver update
    continue - Yes NO

    when Yes
    message box appears:
    Analog copy protection violation: windows cannot play this copy-protected disc because it cannot verify that the video outputs on your dvd and / or VGA cards support copy protection.

    Possible causes
    1) one of the drivers (dvd or VGA) does not fully support the adaptors capabilities, in whic case installing an updated driver may help.
    2) The hardware does not support copy protection. You may get around the problem by unplugging any cables connected to video outputs on your computer.

    I supposedly downloaded the driver from driversplanet.com That did not help.
    I uninstalled both dvd roms and restarted. No Good
    I downloaded the codecs pack from your website. No luck.

    I can play movies that are saved on WMP.
    I can put in a music cd and it will automatically load up on Itunes and I can play it.

    There are no exclamation points on device manager. Says working properly.
    Here is my system info.

    I hope you can help.
    Thanks for your time.
    Device Properties
    Driver Description TOSHIBA CD/DVDW SD-R5372
    Driver Date 11/14/1999
    Driver Version 5.0.2183.1
    Driver Provider Microsoft
    INF File cdrom.inf

    Computer
    Operating System Microsoft Windows 2000 Professional
    OS Service Pack Service Pack 4
    Internet Explorer 6.0.2800.1106 (IE 6.0 SP1)
    Computer Name MAINCOMP
    User Name Parent
    Logon Domain MAINCOMP

    Motherboard
    CPU Type Unknown, 2800 MHz (5.25 x 533)
    Motherboard Name Intel Sea Breeze D845GVSR (3 PCI, 2 DIMM, Audio, Video)
    Motherboard Chipset Intel Brookdale-G i845GV
    System Memory 253 MB (PC2700 DDR SDRAM)
    BIOS Type AMI (03/16/05)
    Communication Port Communications Port (COM1)
    Communication Port ECP Printer Port (LPT1)

    Display
    Video Adapter Intel(R) 82845G Graphics Controller (64 MB)
    3D Accelerator Intel Extreme Graphics

    Multimedia
    Audio Adapter Intel 82801DB(M) ICH4(-M) - AC'97 Audio Controller [A-1]

    Storage
    Floppy Drive Floppy disk drive
    Disk Drive MAXTOR 6L080J4 (80 GB, 7200 RPM, Ultra-ATA/133)
    Optical Drive TOSHIBA CD/DVDW SD-R5372
    Optical Drive TOSHIBA CD/DVDW SD-R5372

    Partitions
    C: (FAT32) 50622 MB (10053 MB free)
    D: (FAT32) 4885 MB (4296 MB free)
    E: (FAT32) 10187 MB (519 MB free)
    F: (FAT32) 10602 MB (6096 MB free)

    Input
    Keyboard Standard 101/102-Key or Microsoft Natural PS/2 Keyboard
    Mouse Microsoft PS/2 Mouse

    Network
    Primary IP Address 192.168.1.103
    Primary MAC Address 00-13-20-22-7D-65
    Network Adapter Intel(R) PRO/100 VE Network Connection (192.168.1.103)
    Modem Communications cable between two computers

    Peripherals
    Printer Brother HL-2460 series
    Printer Brother MFC-3420C USB Printer
    Printer Brother PC-FAX
    Printer Fax
    Printer PaperPort Color
    Printer PaperPort

    Problems & Suggestions
    Problem Disk free space is only 5% on drive E:.
     
  2. tunered

    tunered MajorGeek

    Cant help on this one, never encountered that, post this over on the hardware section, you will get more help there. Thanks. ed
     
  3. kagatts

    kagatts Private E-2

    ok will do
     

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