TrendMicro housecall65 disabled internet?

Discussion in 'Software' started by Tiggrbob, Dec 21, 2006.

  1. Tiggrbob

    Tiggrbob Private E-2

    I used TrendMicro's housecall65 free Virus scan in the past and been very pleased. This time I may have done something different and it seems to have disabled my Internet access.

    I have JAVA disabled and I beleive it asked me to install a Kernel to access the program the other way. The scan ran okay, but I was not able to access the internet while the scan was running. I thought I was able to access the internet while the scan was running in the past. When the scan was finished I had them clean the viruses and the cookies. I am still not able to access the internet.

    I restored the computer to the previous day and i reinstalled Microsoft Internet Explorer, I reset my router, all to no avail. Am I missing something simple.

    I notice my Internet Security icon is not displayed in the the lower right hand corner and I have received a automatic update on my virus program, but I can't seem to get out. My ISP is verizon and use a msn account. Can you help?

    Thanks,

    Ps. I am currently using a library computer and may be bumped off after a short period of time, but I will check back
     

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