Troj.Winshow.AU Rid?

Most files in the Downloaded Program Files folder are invisible using Windows Explorer. You need to delete them from the command line or use a tool like ExplorerXP

Here is how to do the command line delete if you do not want to use ExplorerXP
- Click Start, Run, and enter cmd in the box and click OK. This opens a command prompt window.
- Enter the following command lines each followed by the enter key
cd C:\winnt\Downloaded Program Files\
attrib -r -h -s inst2.dll
del inst2.dll
exit

Let me know if this helps.

 

If you are worried about other possible malware problems you can run thru our full cleaning process given below.


- Run ALL the steps in this Sticky thread READ ME FIRST BEFORE ASKING FOR SUPPORT: Basic Spyware, Trojan And Virus Removal

Make sure you check version numbers and get all updates.

- Very Important: Make sure you tell us the results from running the tutorial...was anything found? Were you unable to complete any of the scans?...Were you unable to download any of the tools?...Did you do the on-line scans as suggested? etc.
Also to get you started and to reduce the size of your HJT log. Do the following:




After doing ALL of the above you still have a problem, boot into normal mode and:

- Download HijackThis 1.99.1

- Unzip the hijackthis.exe file to a folder you create named C:\Program Files\HJT

- Do NOT run Hijack This from the Desktop, a temp folder, or a sub-folder of C:\Documents and Settings, or choose to run it directly from the downloaded ZIP file.

- Before running HijackThis: You must close each of the following:your web browser, e-mail client, instant messenger, and programs like notepad, wordpad, MS Word etc. And any other unnecessary running programs.

- Run HijackThis and save your log file.

- Post your log as an ATTACHMENT to your next message. (Do NOT copy/paste the log into your post).

 

You're welcome! Let me know if you have anymore problems.

 

If you are having malware issues, complete my instructions from message # 4.

 

I always recommend against putting anything in the Trusted Zone and it is very rare that it is even necessary.

At anyrate the below line should be fixed:
15 - ProtocolDefaults: 'http' protocol is in Trusted Zone, should be Internet Zone


Now click on Start, then Run ... type services.msc into the box that opens up, and press 'OK'.

On the page that opens, scroll down to CWShredder Service ... right click the entry, select 'Properties' and press 'Stop Service'. When it shows that it is stopped, next please set the 'Start-up Type' to 'Disabled'. Press 'OK' until you get back to Windows.

Next, run HJT, but instead of scanning, click on the "None of the above, just start the program" button at the bottom of the choices. At the lower right, click on the 'Config" button, and then the Misc tools' button ... select 'Delete an NT Service" ... copy/paste the following into the box that opens, and press "OK":

CWShredder Service



Now scan with HJT and make sure the below entry is gone:

O23 - Service: CWShredder Service - InterMute, Inc. - C:\Program Files\InterMute\SpySubtract\CWShredder.exe

These is no reason for CWShredder to be running as a service so I wonder if this is even a valid version.

 

The O23 line did not come from us. We do not have a version that installs a SpySubtract service. We have a file that is Zipped and when you extract it, it is immediately runnable with no installation required. It runs from whatever folder you have it it. And it is not a system service.

Your log is now clean. Are you having any other problems?