Trojan Horse Agent_r.XJ, of course...

Discussion in 'Malware Help - MG (A Specialist Will Reply)' started by Livingwithtrojan, May 3, 2011.

  1. Livingwithtrojan

    Livingwithtrojan Private E-2

    Hello, as many others, I've got a sweet trojan horse Agent_r.xj infection. I am sorry for posting another thread about this, but I'm close to tears and don't get anything about what I read about you selusions.

    I don't know anything about computers, actually. I have read all the threads about trojan horse agent you have here, but nothing seems to help me, whatever I try.

    I live in Paris at the moment (I am swedish) and all my "fixing-discs" are at home, so I can't reinstall the system as far as I know. I don't have exit to another computer.

    I have tried TDSS killer, stops at 80%, tried Ad-Aware, Malwarebytes anti-malware, superantispyware, spyware doctor, emsisoft antimalware, trojan remover (does not install..) trojan killer and AVG of course.
    Nothing tracks the virus down. And when I try to do my computer in safe mode, it shuts it self down(!) I have Windows Vista.

    What am I suppose to do?
    Please help me, you're kind of my last hope =/
     
    Livingwithtrojan, May 3, 2011
    #1
  2. Kestrel13!

    Kestrel13! Super Malware Fighter - Major Dilemma Staff Member

    Don't apologise, you should always start your own thread. So you did the right thing.

    I am hoping what I will have you try will do the trick.

    Do you have your Vista install disc? If not:

    Vista and Win7 Recovery disc


    For fixing the boot issues:
    To run the Bootrec.exe tool, you must start Windows RE. To do this, follow these steps:

    1. Put the Windows Vista or Windows 7 installation disc in the disc drive, and then start the computer.
    2. Press a key when you are prompted.
    3. Select a language, a time, a currency, a keyboard or an input method, and then click Next.
    4. Click Repair your computer.
    5. Click the operating system that you want to repair, and then click Next.
    6. In the System Recovery Options dialog box, click Command Prompt.
    7. Type Bootrec.exe, and then press ENTER.

    Then you can do this:

    Bootrec.exe /fixmbr

    Now try and run TDSSKiller and attach the log.
     
    Kestrel13!, May 3, 2011
    #2
  3. Livingwithtrojan

    Livingwithtrojan Private E-2

    Thank you so much that you wanna help me! I will try the things you said as soon as I get my install disc, my dad is sending it to me from sweden =) I hope I get it tomorrow or something.
    I will tell as soon as I've tried this!
    Again, thank you so much =)
     
    Livingwithtrojan, May 4, 2011
    #3
  4. Kestrel13!

    Kestrel13! Super Malware Fighter - Major Dilemma Staff Member

    Not a problem :) Let me know when you get the disk.
     
    Kestrel13!, May 4, 2011
    #4
  5. Livingwithtrojan

    Livingwithtrojan Private E-2

    now i got the disc, it's a reinstallation of windows vista, i think at least! It's the one I made after I bought the computer. What to I do now, I tried to put it inside the computer when I stated it, but the disc do not respond! I have read some about "boot" and BIOS and stuff, but I don't know what it is...
     
    Livingwithtrojan, May 6, 2011
    #5
  6. Kestrel13!

    Kestrel13! Super Malware Fighter - Major Dilemma Staff Member

    If the disk you have is not working then you will have to follow the link in my post # 2 :)
     
    Kestrel13!, May 6, 2011
    #6
  7. Livingwithtrojan

    Livingwithtrojan Private E-2

    I have made the disc you send the link to. i tried to run it but nothing happens. i have the disc inside while i start the computer but nothing diffrent shows up, it doen't run =(
     
    Livingwithtrojan, May 7, 2011
    #7
  8. chaslang

    chaslang MajorGeeks Admin - Master Malware Expert Staff Member

    chaslang, May 7, 2011
    #8
  9. Livingwithtrojan

    Livingwithtrojan Private E-2

    the program does not work even if I rename it, sorry =/
     
    Livingwithtrojan, May 8, 2011
    #9
  10. chaslang

    chaslang MajorGeeks Admin - Master Malware Expert Staff Member

    Did you download and use the current version? The older version will stop at 80% with this infection but the newest version has been running all the way and it has been removing the infection. If you did not just re-download the version in my link then try again.
     
    chaslang, May 8, 2011
    #10
  11. Livingwithtrojan

    Livingwithtrojan Private E-2

    Actually it finally worked with the TDSSkiller!!!!!!!!
    Believe me I'm happy, the virus is gone and my computer is working fine again. I can never thank you guys enough taking time helping me. It means the world. Thank you, thank you, thank you!

    Geeks makes the world a better place =)
     
    Livingwithtrojan, May 11, 2011
    #11
  12. chaslang

    chaslang MajorGeeks Admin - Master Malware Expert Staff Member

    You're welcome.

    I suggest that you attach the log from TDSSKiller that you have right now. Then so that we can be sure that the infection was really removed, make sure that you have rebooted your PC, and run another scan with TDSSKiller so that we can see it comes up clean.
     
    chaslang, May 11, 2011
    #12
  13. Livingwithtrojan

    Livingwithtrojan Private E-2

    öhm o_O'' forgive me, but I don't know how to "attach the log"-stuff... o_O
     
    Livingwithtrojan, May 12, 2011
    #13
  14. chaslang

    chaslang MajorGeeks Admin - Master Malware Expert Staff Member

    It was explained in the instructions for running TDSSKiller. ;)
     
    chaslang, May 12, 2011
    #14

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