trouble with Internet Explorer

Discussion in 'Software' started by snapper, Dec 16, 2010.

  1. snapper

    snapper Private First Class

    Greetings:

    Unable to load IE, just started today (using my Opera here). Tab pops up saying "Website restore error". "A problem with this page is causing the web site error'. Then the IE window 'report this problem' keeps popping up. Ran my antimalware and antivirus, no hits. Is this my system, or is the IE issues? Even the 'internet exploreer window' keeps popping up as I type this. Please help,
    Thank you,
     
  2. DavidGP

    DavidGP MajorGeeks Forum Administrator - Grand Pooh-Bah Staff Member

    Hi

    What version of Windows (plus what Service Pack) as well as what version of IE are you using?

    Can you start IE in its no-addons mode ok? (generally found in Acessories > System Tools) generally an addon can cause this so you need to find out which one and to do this you could start in Windows Safe Mode (F8 at boot) and disable all addons, then enable one at a time and reboot between each enabled addon to find the casue.

    Info on disabling and troubleshooting addons HERE
     
  3. snapper

    snapper Private First Class

    Re: trouble with Internet Explorer & Browser

    Hello David:

    Just rec'd your message... thought my question was lame and no one responded. To that problem - Reloaded IE and the previous problem stopped. But I have a browser bug.... right now... that is a real issue. in fact this is the second time i tried to reply to this message. Your questions: IE 8, not addons.

    Problem: I have opera and Ie...the page scrolls up and down randomly in both. Now deletes my emails, docs, or typing. now moving up and down so quickly can barely type. affecting my MS too changing font sizes. it feels as if someone is remotely playing with my mouse as I am trying to function. I have no remote access. all my system security - i keep running. Avast, malwarbytes, and antispyware. keeping MS updates. Any unsual viruses for browser activity? please assist.

    thank you ,
    snapper
     
  4. DavidGP

    DavidGP MajorGeeks Forum Administrator - Grand Pooh-Bah Staff Member

    Hi

    If your are experiencing those sorts of issues then follow the below and see if our malware team find any malware issues, as to me it doesnt sound as if its a browser or email client issue, they dont randomly delete emails,


     
  5. snapper

    snapper Private First Class

    Hello David::)

    Thank you - I will follow as you have suggested.
    Nadine (snapper)
     

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