trying to find audio driver

hey i''ve been looking for an audio driver for my pc maybe someone can point me in the right direction also if you can maybe tell me where i can find my graphics driver that would be cool.heres some of my pc specs.if you need to know anything else please reply thanks

Motherboard Name TriGem Glendale
Motherboard Chipset Intel Brookdale-G i845GL
Video Adapter Intel Extreme Graphics
3D Accelerator Intel Extreme Graphics
Multimedia:
Audio Adapter Intel 82801DB ICH4 - AC'97 Audio Controller [B-0]

 

It looks like that board belongs to an HP.
http://h10025.www1.hp.com/ewfrf/wc/document?lc=en&cc=us&dlc=&product=299504&docname=bph07813

You may be able to use these drivers if it is.
http://h10025.www1.hp.com/ewfrf/wc/softwareList?os=228&lc=en&cc=us&dlc=&product=299504

A make and model # would help if your PC is not a home built.
Or even better:
Use Everest to get a report of your system’s hardware, OS, and drivers. Upload the report as an attachment
Everest: http://www.majorgeeks.com/download.php?det=4181
When Everest is done scanning, click "Report" at the top of the Everest window, click next to get to "Report Profile", select "Hardware related pages", click next, select "Plain Text", click "Finish". Then when it is done processing, click "Save To File". Save it where you want to. (I would use Desktop.)
Click "Go Advanced" in the MG reply box, scroll down a little way until you see "Manage Attachments", click it, browse to your file, click "Upload", and close the window. Then submit the post. You may have to also type something in the reply box, like, "Here's my report.", so that it will submit.

 

ok heres my report.i tryed hp's drivers but they caused problems on my pc.thanks please reply

 

Thanks, that helped a lot, I hope.
According to your report, your PC IS HP (Pavillion a305w)
The drivers you need are here:
http://h10025.www1.hp.com/ewfrf/wc/softwareList?os=228&lc=en&cc=us&dlc=en&product=362754&lang=en

It is best to install your chipset drivers, first, so that your audio and graphics drivers will install. (This is in case there is something corrupted within the chipset drivers)
INF Update Utility - Primarily for Intel® 800 Series Chipsets

The graphics drivers should install without problems.
The audio (Realtek) may cause some problems.

First, uninstall any Realtek through Add/Remove Programs, then check in your Program Files to see if there is a Realtek folder, delete it, if it's there.
Run CCleaner, both the Cleaner and Registry.
http://www.majorgeeks.com/CCleaner_Slim_No_Yahoo_Toolbar_English_d4191.html
Install your driver, then do a complete shut down and re-boot.

 

yea my pc is hp pavilion a305w.just to be sure when installing the chipset driver do i just click on the setup icon and let it go through that and then its installed cause thats what i done.also i will do the ccleaner and registry cause when i install the real tek audio driver my pc goes crazy for example it won't let me go to sounds and audio devices or anything on my desktop but when i disable everythings fine and in sounds and audio theres no audio device found.so maybe this will solve my problem.thanks please reply

 

Yes, that should install it. It is mainly just an extra step to make sure your chipset is in order.
The problem you're describing for Realtek is a new one to me. Hopefully, removing the old Realtek , running CCleaner, and installing the new will prevent that.

 

i tryed what you said with cleaner program but it still don't work under device manager microsoft kernel acoustic echo canceller,microsoft kernel audio splitter and microsoft kernel wave audio mixer are yellow with black exclamation point and say this when i click on them.
Windows cannot load the device driver for this hardware because there is a duplicate device already running in the system. (Code 42)
i can't figure this out for nothing i'm starting to think theres no way to get the sound back.maybe those conflicts have something to do with it.thanks please reply

 

Have you restarted your PC after getting that message? That should resolve that.

 

sure have i have no idea of what could be wrong i'm thinking of reformating and reinstalling windows cause now it won't let me uninstall the real tek driver plus it won't let me do a system restore i have no clue why.i'll tell you what caused my sound problem in the first place was i tryed to do a recovery but one of my recovery disc didn't burn right and i had to reinstall windows from disc and ever since then i've had no sound.i've seen alot of other people have had this problem i just hope i acn get my sound back somehow.also can i install a sound card to this pc with its sound being on the mother board and everthing cause i might just do that if i don't figure this out before to long.thanks please reply

 

Go into the BIOS and disable the onboard audio.
Boot into Safe Mode and go to Add/Remove Programs and uninstall the Realtek software.
Reboot back into Safe Mode.
Go into Device Manager and in the menu select View/Show Hidden Devices and delete any of the audio/multimedia devices. Do not delete Legacy or Codecs.

Reboot back to safe mode.
Make sure those devices aren't listed.
Reboot back into your BIOS and enable the onboard audio.
Boot back into Windows (normal) and cancel the Hardware Wizard.

Now try installing your driver.

 

ok i'll do that and get back to you

 

hey can you tell me how to get into my bios and disable the sound cause i've never messed around with it before thanks alot

 

As the PC starts, press one of these keys Yours would be F1, F2, (or ESC for laptop)
(here is a list by manufacturer)http://www.michaelstevenstech.com/bios_manufacturer.htm
Or the right key will be posted on the very first screen.
Tap it until you enter set-up, then look for your audio (it should be in Advanced or in Integrated Peripherals)
Make sure sound is set correctly, when finished. (Enabled)

 

ok i done what you said but when i boot into safe mode to uninstall real tek from add remove programs it won't uninstall i uninstall it then reboot and its still there.i noticed before i began doing what you said that the conflicts with the code 42 in device manager were gone but if i enable real tek ac97 in device manager one pops up and when i restart there were like three poped up so i disabled them and now my driver is not freezing my pc but still no sound.i guess i'm gonna have to do a clean install of windows and retry what you said.this has to be fixable i hope we can figure this out its really buggin me.i'll get back to you thanks please reply.

 

I looked back in your report, you have a Realtek Network Adapter, also. That may be why it won't uninstall.
With the Realtek Audio disabled, can you get it to uninstall, while in Device Manager? Then go into Program Files and find the folder with your audio driver and delete that.

 

ok i got it to uninstall in device manager but when you said to delete anything that was audio or multimedia in device manager i deleted media control devices so if that was anything important i'm looking at a reinstall of windows.if not though should i just reboot in safe mode and install the real tek again.i looking for a way to just get it to work now even if i have to reinstall windows maybe i'll at least know how to get it to work after i reinstall.before i uninstalled the real tek driver through device manager it wasn't freezing my pc like it was when the code 42 duplicate devices were enabled so i went to view show hidden devices and i seen microsoft audio wave mixer pop up and something like microsoft dmm can't remember exactly but they were working properly and then they were gone all of a sudden i don't know what that was about but they won't show up again.if you think i need to reninstall let me know cause i'm stumped.thanks please reply

 

Run CCleaner again, restart your PC, and look in Device Manager. (Sound, Vid, Games) Hopefully now, all is well there, except your audio driver. (We should be able to get anything you deleted back. Audio and multimedia are almost the same thing, so don't worry to much)
If that is the case, then try reinstalling Realtek , again


I know this seems like we are getting nowhere, but I believe we are. It is easier to just do an OS reinstall, sometimes, but people get in the habit of doing that every time they have a little problem and never learn how to resolve their issues. Myself I don't have the time for reinstalls of Windows and apps, then re-configuring all of them, plus removing my personal stuff and then adding them back in.

 

i believe we are making progress to i'll hold off on the reinstall for right now cause its to big of a hassle i think if i reinstalled now i may never fix this problem.i wanna appreciate you for helping me with this i've posted on a couple forums and this is the most progress i've made since then.at least now when the driver is installed it doesn't freeze my pc so somethings right there.i'll run the cleaner then reinstall realtek.if you could tell me how to take a screenshot of my pc maybe i could post some of those they may help solve this sound mystery.thanks please reply

 

This is how I do it:
Download PhotoFiltre
http://www.majorgeeks.com/PhotoFiltre_d4587.html
You won't need to really know the ins and outs of it.

OK, get what you want to grab on screen, press Print SCR.
Open PhotoFiltre, right click on the work area, choose "Paste as new image"
Crop your image by clicking (and holding button down) and dragging the selection box around your selected area. Then right click and choose "Crop". (The selection tool should be choosen by default)
Now right click again, choose "Save as" choose where you want to send your image. (I use Desktop)
Click "Save"
Yo will see a sliding scale and a button that says preview. Click preview, you want your image around 97kb or less, so slide the scale down and click preview, until you get it there, Then, click "OK".

Now back here at MG:
Click "Go Advanced" in the MG reply box, scroll down a little way until you see "Manage Attachments", click it, browse to your file, click "Upload". Then submit the post. You may have to also type something in the reply box, so that it will submit.

 

i could'nt get the slider to come up so i could scale the pics size down so i just compressed them i hope thats ok.heres 2 one of what i see in device manager and another of what it looks like under dxdiag sound.if you need to see something else let me know.thanks please reply

 

That is odd, Device Manager shows the driver installed.
Are you sure BIOS is set to enabled for sound? (It probably is, because I don't think Realtek would show.)

Go to Control Panel>Sounds and Audio Devices and click the Audio tab. In Sound Playback, what are your choices for Default Device?

I don't think I suggested this yet either.
Go to Control Panel>Administrative Tools>Services
Scroll down the list of services until you find the Windows Audio service.
Right click on it and choose Properties.
Make sure it is set to Automatic and Start is checked.

 

I just noticed something odd in your Everest report and now see it in your Device manager, too.
You have 2 "Plug and Play Software Device Enumerators" listed in System Devices. There should only be one.
Check them both out. If they seem to be exact duplicates of each other, disable one and restart your PC. It's possible they are conflicting.

 

hey just to let you know i read somewhere among the masses of forums on this subject to go to device manager system devices and update the plug and play software device enumerator so i did so and rebooted and now under sounds and audio it shows my real tek acp7 as my sound recording device and microsft gs wavetable sw synth as midi playback and also my voice recording has real tek as its default device now heres a pic to help.i had two plug an play software device enumerator devices listed but now i only have one.i still have no audio device in sound and audio and i'm thinking of uninstalling and reinstalling real tek but i'm kinda scared since i'd hate to lose this progress.any ideas if so please reply thanks

 

sound play back is grayed out and my windows audio services is set to auto and started.now that i've got the real tek show up under sounds and audio i only have one software device enumerator but this is a large leap from where i was

 

ok when i go to dxdiag it says error problem getting extra sound info,result code 0x80070057 (invalid argument(s)) thats gotta have something to do with the problem.i'll post pics of what i see in dxdiag.i run test under music on all the things listed all tested good except for microsoft synthesizer it says.
DirectMusic test results: Failure at step 6 (Activating the IDirectMusicPort): HRESULT = 0x80070057 (Invalid argument(s))
somethings interfering here we just gotta figure out what.thanks please reply

 

Did you check the Windows Audio Service to make sure it was running?

I just went looking for some answers to your DxDiag error problem. Looks like they knew less than I do on how to fix it. I did find 2 things. One points to errors in the registry, but the DxDiag test provided suggested the right entries. Yours didn't. The other said that a reinstall of DirectX will fix registry errors, so that's the next step.
http://www.majorgeeks.com/download2924.html

 

ok i'll download dx but listen to this when i updated one of the two plug and play software device enumerator it dissappears and now on that list theres isapnp read data port i'm just glad real tek is actually showing up under sounds and audio real tek is my default recording device and voice recording and i can access my volume contol now without it saying something bout mixer devices.anyways i'll download dx get back to you any ideas please reply

 

No ideas, right now. Just waiting to see if the DirectX install takes care of the rest of your problems.
Let me know what's happening or post a screenshot of your Device Manager and DxDiag after your install.

 

i'm on a dial up connection so i'll get back to you as soon as dx installs thanks

 

ok i downloaded and reinstalled direct x but still everythings the same.sorry it took so long.at least now we know the problem isn't direct x.please reply thanks

 

OK, just to see where we are. Is this cleared up?

Maybe this will resolve your problem with the audio not being recognized.
Scenario One
In Device Manager your Audio Device is "Working Properly"
and
You DO have "Plug and Play Software Device Enumerator" listed under System Devices

Carry out the following steps;
* Copy C:\WINDOWS\inf\machine.inf to a temporary location
* Edit your copy of machine.inf in Notepad
* Remove line 20 (ExcludeFromSelect=*)
* Right-click “Plug and Play Software Device Enumerator” and click “Update Driver”
* Choose “Install from a list or specific location (Advanced)” and click Next
* Choose “Don’t search. I will choose the driver to install” and click Next
* Click “Have Disk”
* Browse to the location of your copy of machine.inf and click OK
* Select “Plug and Play Software Device Enumerator” and click Next
* Wait for the software to install then click Finish

Scenario Two
In Device Manager your Audio Device is "Working Properly"
and
You DON’T have "Plug and Play Software Device Enumerator" listed under System Devices

Carry out the following steps;
* Copy C:\WINDOWS\inf\machine.inf to a temporary location
* Edit your copy of machine.inf in Notepad
* Remove line 20 (ExcludeFromSelect=*)
* Go to the Control Panel and run “Add Hardware”
* When the Add Hardware Wizard appears, click Next
* Wait for it to search for new hardware
* Choose Yes, I have already connected the hardware and click Next
* Scroll all the way down and select “Add a new hardware device”, click Next
* Choose “Install the hardware that I manually select from a list (Advanced)”, click Next
* Select “Show All Devices” and click Next
* Click “Have Disk”
* Browse to the location of your copy of machine.inf and click OK
* Under Model, select “Plug and Play Software Device Enumerator”, click Next
* To start installing the drivers, click Next
* Wait for the software to install then click Finish

Your audio device should now be recognized in Sounds and Audio Device ( I know I've said that before)rolleyes

 

ok i'll try that but just to let you know this was my first post its how i got my chipset and graphics driver the guy had me download a driver for my audio but it didn't work so i figured it was the wrong driver the weird thing is if i uninstall real tek ac97 and restart my add new hardware device finds the intel 82801db ich4 driver but not the real tek.i've tryed installing it but with the same results as the real tek driver so heres the link to that post i'll do what you said and get back to you.also i seen on your profile your a nascar fan same here go 88 dale jr

http://www.suggestafix.com/index.php?showtopic=29269

 

Dan posts here, too and he seems to know what he's doing. That is the right chipset he suggested, but I don't know why the other parts were suggested.
We usually suggest the chipset, because the chipset drivers enable the other drivers to install.

If you didn't get any error messages, the chipset installed.

I was always under the impression that this was a controller hub and not audio.
Before trying that long and slightly complicated fix, in my last post, see if you can disable that driver, install, the chipset driver I suggested, install the Realtek audio , check your sound, then re-enable the other driver if you have no sound yet.
I've never tried that, so not sure what will happen. (Nothing that can't be reversed) You may just get messages saying that you can't do that. LOL

 

ok i tryed that with the machine.inf file but no luck.this has got me stumped if you guys solve this one you deserve the nobel prize cause this is a truly confusing problem.i know whatever i done to one the pnp software device thing helped cause i can open my volume control now so i guess i got the mixer devices its just getting the realtek to be my playback device is the problem now.i've been hunting for solutions on forums and i ran across one where a guy said he changed his bios to optmized settings and windows found everything fine but i don't see anything in my bios for optimized settings.if you have any more ideas please reply and if you need screenshots just tell me and i will be happy to post them thanks

 

Check all your settings in Control Panel>Sound and Audio. Make sure Realtek is the default device in all your playback, check for anything that says digital and make sure it is not chosen (It should be a check box somewhere. I can't access my wife's XP system right now or I would look for that setting for you) Also does your version of Realtek have an audio manager listed in the control panel? If it does check those settings also.

 

ok i cheked my settings in contol panel>sounds and audio and i couldn't find anything that said digital and real tek ac97 is default device for everything but my playback. voice playback and sound playback are greyed out heres some screenshots.also these microsoft kernel acoustic echo canceller,microsoft kernel audio splitter and microsoft kernel wave audio mixer are cleared up there are no conficts in device manager thanks please reply

 

I'm really thinking this is a chipset issue, but try this:
Open the Control Panel and open Add/Remove. Under Windows Setup find the Multimedia option. Open it to see exactly what is setup on your machine.
If the volume control is checked it is installed. You can add it by checking it's box.
DO NOT change any other feature anywhere (unless you want to add or remove it). Click Apply and have your Windows CD handy.

If it is there go back to the Control Panel and open Multimedia. On the Audio tab make sure that the box next to Show Volume Control In Task Bar is checked. Click OK.
If the speaker does not come up at once then you have s software conflict. You may have to uninstall the soundcard software (through Add/Remove) and try again.

You might have a bad or corrupt winmm.dll. You should be able to extract this single file from your Windows CD and replace it.

If those things don't work try installing the chipset driver again, shutting down and then rebooting.
INF Update Utility - Primarily for Intel® 800 Series Chipsets

Then reinstall your audio driver again.

 

ok i looked under windows setup but i don't see multimedia anywhere on that list and the option to place volume control on taskbar is greyed out.also i'm curious if theres a way to extract winmm.dll from one of the recovery disc i have that did burn right cause the recovery disc were for sp2 and all burnt right except one just curious get back to me thanks

 

You can download that file here:
http://www.dll-files.com/dllindex/dll-files.shtml?winmm
I DL'd it and it looks like a real file. There is a readme in the zipfile and also a FAQ page at the site
I also scanned it with Avast and it came up clean.

 

ok i downloaded that file and tryed to install it over the one thats already there and its says that file is password protected and tells me to enter a password so i'll check out thats sites faq.also i feel stupid but i had speakers plugged in wrong and just plugged them in right and ran a directx test under music on real tek ac97 and i did hear music playing so i guess my sound works its just getting windows to recognize it.i also ran test on all things listed under the music tab and all tested good and i heard the music except for microsoft synthesizer.anyways i feel this is another big step cause at least now we know the sound is installed correctly thanks please reply

 

ok i tryed replacing that winmm.dll file but still no luck.i called a computer repair guy to day and he told me upgrade my bios but i'm not sure if i need one from hp's site or intel's.anyways i'm gonna try this cause i think we've ran out of ideas but if i happen to get it working i'll post the fix.also the computer repair guy told that my drive being formatted in fat32 might have something to do with this.thanks please reply

 

It's a possibility that your install problem could have something to do with an out-dated BIOS.
I don't have much experience with BIOS's, so I don't have a lot of advice. There is a newer BIOS update at HP for your model, but I'm not sure it is for your board. Intel should have the proper one for your chipset, but I don't know if the HP one was slightly modified.
Make sure you set a Restore Point before applying it.

I am out of advice pretty much, too. The only thing I have to suggest is starting back at step one and working through again. Especially, uninstalling Realtek audio in Device Manager, running CCleaner registry tool, and then trying to reinstall the driver again. It's possible you may discover something you missed doing the first time around.

 

ok i updated my bios and everything seems to work well except for the sound.every computer repair guy i have talked to seems to know just as much as me and you and have suggested i just put a new sound card in it but what if that still don't cure the problem.also i went to youtube and looked up no audio device and found a video that said to download wdm_a403.exe no sure what that is i was wondering if maybe you know but on the comments it fixed someones problem so if you know what it is could you tell me so i'll know if it might fix this problem thanks for all the help

 

That's a Realtek audio driver for the ALC650 chip. (It may also be for others)
Here are some tips on troubleshooting audio problems by Intel. They use Realtek drivers on a lot of their board, so this may help.

 

http://www.intel.com/support/motherboards/desktop/sb/CS-020642.htm

 

hey replying to let you know a friend of mine fixed my onboard audio.i told him the problems with it and he cleaned the whole pc out and reformatted and reinstalled windows xp pro edition not home edition and installed the chipset drivers then the audio and now i'm jamming ac/dc and probably will for the next 2 weeks to make up for all the lost sound but anyways i don't know if home edition was the problem but now i got pro it worked like a charm maybe this will help someone else and also thanks for all the help you provided

 

I had the same problem with my integrated realtek soundcard and after getting no support from realtek or the place where I bought my new pc, I went and got a soundblaster card and everything is just peachy now.