Trying to get DSL...possible network driver problem

Discussion in 'Software' started by bandmom, Jan 7, 2009.

  1. bandmom

    bandmom Private E-2

    I am trying to get DSL on my computer. I was told by tech support that I needed to have network drivers installed on my computer. I have an Acer Aspire T-180 with Vista. I tried to download the Marvel dirver, but every time the zip file was empty. Can someone help me?:confused
     
  2. dlb

    dlb MajorGeek

    :wave Welcome to Major Geeks! :major

    Please attach an Everest report to your next post and we'll see what we can do.
     
  3. bandmom

    bandmom Private E-2

    I tried to upload my report, but I got an error message that the file exceeded the limit. Any suggestions?:cry
     
  4. bandmom

    bandmom Private E-2

    :banghead Okay, I tried sending it to a zip file. Maybe, this will work.
     

    Attached Files:

  5. dlb

    dlb MajorGeek

    Here you go... click on this direct link to download the driver. Unzip it, and install.
    :-D :cool

    [dlb]

    EDIT- OOOOOOOOOOOOPS!!! :-o I think that's the XP driver!!!


    Use this link for the Vista driver....

    :rolleyes Sorry for the confusion...
    :innocent
     
  6. bandmom

    bandmom Private E-2

    :( I am completely at a loss! I tried downloading the file. When I tried to extract the files from the zip file, I got a message that the zip file was empty. This has happened several times now. How can I get the files to download into the zip file?
     
  7. dlb

    dlb MajorGeek

    Hmmmm... strange.... try using TUGzip to extract the file, or try using this driver direct from Marvel.

    TUGzip can extract RAR files, ZIP files, 7zip files, many EXE files, and just about any archive or self-extracting archive you're likely to encounter. When installing TUGzip just click 'Next' all the way through. At the end of the install, there will be a little check-box for "Launch TUGzip"; go ahead and launch it; click "Next" all the through again until you see a "Finish" button; there will be a column on the left side with a bunch of different archive formats; click the "Select All" button; click "Finish". A window will open that looks like an Explorer-type window, close it. Right click the file you downloaded (the file you want to extract) and click the 2nd upward pointing green arrow, it will say something like "Extract to: .\filename" and the driver will extract to a folder of the same name.
     
  8. bandmom

    bandmom Private E-2

    :)So far, so good. I got the driver to download and I got my broadband to connect to the internet. Now, when I try to log on, it says that my username and password do not match an account with Earthlink. The only problem with that is I can log on with dial-up, so I know the account exists. I'll try dealing with Earthlink tech support again, unless you have any other suggestions. Thanks so much for your help!

    bandmom
     

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