Ugly Trojan virus - Please help.

Discussion in 'Software' started by LatinoRey, Sep 8, 2010.

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  1. LatinoRey

    LatinoRey Private E-2

    Hi this is my first post, i dont know where else to go.
    My computer recently started to have trouble booting up, it would boot up and when it began veryifying dmi and pool data it would stop and say ' Boot Failed! '.
    I got around this by pressing F8 and starting windows normally, in the advanced options. I later scanned my computer and found i had a Trojan (avp.32exe[it does mess with the boot process]). Now i can't even press F8 to get around the booting process and my computer wont even boot up.

    What are my options?, is there anyway i can reformat the computer without going through the boot process or will i just need to buy new hardware?

    Apreciate a reply
    Thank you.
     
  2. Kestrel13!

    Kestrel13! Super Malware Fighter - Major Dilemma Staff Member

    Just to be clear... can you not access safe mode?
     
  3. LatinoRey

    LatinoRey Private E-2

    nope i cannot acess safe mode
    when i turn on the computer after booting for 5 seconds it says 'Boot Failed!'
     
  4. Kestrel13!

    Kestrel13! Super Malware Fighter - Major Dilemma Staff Member

    Then I will move your thread to the software forum. Once you are back up and running and in a good condition to run scans you can return to the malware forum.
     
  5. Caliban

    Caliban I don't need no steenkin' title!

    Greetings, LatinoRey...

    We need some more info: operating system and service pack #, how you access the internet, a general rundown of your hardware, etc...

    Meanwhile, you might try disconnecting from the internet, unplugging any non-essentials, and booting to your OS disk - let us know if that's successful...
     
  6. LatinoRey

    LatinoRey Private E-2

    Hi, i have windows 7 although its not a genunine copy its the 7100 or 7600 i cant rememver because i cant get onto my computer, i acces the internet via an ethernet capable connected to a router. My hardware is AthlonAMD 64 dual core and thats about it.
    im not to confident with computers i hope it helps.
     
  7. Caliban

    Caliban I don't need no steenkin' title!

    I cannot help you any further with your problems...
     
  8. LatinoRey

    LatinoRey Private E-2

    why because its not genuine, if i worked i would buy it but its 300 dollars for god sakes
     
  9. Kestrel13!

    Kestrel13! Super Malware Fighter - Major Dilemma Staff Member

    As Caliban says since your copy of windows is not genuine then we are not able to assist you any further :( It's against forum rules, and if we were seen to assist you there could be all sorts of problems on our end.
     
  10. LatinoRey

    LatinoRey Private E-2

    fail for me then
     
  11. NICK ADSL UK

    NICK ADSL UK MajorGeeks Forum Administrator Staff Member

    indeed and this forum is unable to help you any further
     
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