Unable to Download

jhnbernhard · Mar 6, 2006

I've been trying to download Blue Frog 1.8 and am getting an error page that says that I'm not logged in.

Is this something new?

Clark_Kent · Mar 6, 2006

yep i just try it my self it's a no go...

So try there homepage here: http://www.bluesecurity.com/default.asp?flash=1

jhnbernhard · Mar 7, 2006

I realize that I have the option to go directly to the vendor.

The point is that I'd hope that someone from Major Geeks would see this and look into the problem.

AbbySue · Mar 7, 2006

It's being addressed. Thanks for bringing it to our attention jhnbernhard.

Major Attitude · Mar 7, 2006

Thanks, its been fixed!

jhnbernhard · Mar 7, 2006

My pleasure AbbySue.

I might also suggest a more meanful error message which would make things a little more 'user friendly' when this problem occurs.

Major Attitude · Mar 7, 2006

That was a 1 in a million shot. The backend has the capability to make downloads available to subscribers only. Since we would not charge someone to download, we will never use it, this was the one time we hit the drop down box for subscribers only. Basically, a huge hassle to design that error page that will never be used

jhnbernhard · Mar 7, 2006

Yes, it is fixed. Thanks to all involved for the quick resolution.

I had to chuckle at your comment about 'never', no disrespect intended.

As a programmer/analyst I've always programmed for 'never' since 99 times out of 100, 'never' happens.

Major Attitude · Mar 7, 2006

LOL! I hear that. I think if the day comes that we charge people for downloads, I would rather get a real job. The downloads are mainly small, and although a few times it gets expensive (5,000 people at a time downloading 3DMark at 600 megs for example) the majority of the time we are mainly doing small downloads, average of half a meg. We pay for the servers because we dont see the need. We would have to be about 3 times the size we are now, in which case, hopefully we can afford more servers. They tend to be cheap, unless downloads get huge.

Clark_Kent · Mar 7, 2006

Major since you are talking about servers i am just curious what is the cost off a average server ??? $3.000 $5.000 $10.000 .....

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Unable to Download

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AbbySue MajorGeeks Administrator

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Major Attitude Co-Owner MajorGeeks.Com Staff Member

Clark_Kent MajorGeek