unable to uninstall programs

My son has given me his old PC which was infected with the Virtumonde trojan. Thankfully, Chaslang instucted me how to get rid of it. In my son's attempt to eliminate Virtumonde he has deleted many files and programs and used system restore multiple times. That has left me with programs I'm unable to delete properly as no uninstall file can be found (i.e. Logitech DM, iTouch software, Mouseware, Print Service, QuickCam) and are loaded at startup. Also many folders listed in C:\Program Files belong to programs my son has previously uninstalled. I'd like to clean things up a little. Chaslang suggested posting in this forum.

1) Any ideas on getting rid of all the Logitech software?
2) Can I just delete any folder in C:\ or C:\Program Files if the application is no longer installed?
3) Here's the interesting part. When I uninstall some applications by the Add/Remove control panel the next time I restart the computer I get a notification that new hardware has been found. I have to use system restore to get things working again.

Thanks for any help.

 

you need to run a couple of programs to assist you in getting rid of these file fragments

Ccleaner

Revo uninstaller

use revo to locate the programs that need to be uninstalled, then run ccleaner to clean out the fragments left over by other programs, also in ccleaner run the registry cleaner also.

As far as hardware that wants to install each time you reboot, can you give us the name of the program your computer is looking for

 

Be very careful with the Registry cleaner portion. Examine EVERYTHING that shows. Sometimes things that are selected don't need to be.
Could end up with worse problems. Have done a few re-installs because of that.

 

Quote:

1) Any ideas on getting rid of all the Logitech software?
2) Can I just delete any folder in C:\ or C:\Program Files if the application is no longer installed?
3) Here's the interesting part. When I uninstall some applications by the Add/Remove control panel the next time I restart the computer I get a notification that new hardware has been found. I have to use system restore to get things working again.

OK, here we go...

1) Is any of this Logitech hardware still present? Mouse, Keyboard, etc.

2) Not recommended unless you are ABSOLUTELY sure it is gone from your system and no longer required.

3) If you still have a Logitech brand component attached to the PC, it will recognize the hardware, and want to install drivers for it.

Using msconfig, you can eliminate programs that run at Windows startup by unchecking the boxes under the Startup tab.

Honest opinion: If you really don't need any of the data on the PC, and wouldn't mind starting from scratch, format the hard drive and re-install the OS.

Hope you don't mind the question, but how would you rate your level of familiarity with a PC? Novice, Intermediate, or Advanced?

 

Interesting. I've never run into any of the mentioned issues in around a decade, however I will take it as sage advice, and pass it on to my old instructors.

One question, Windows 7 now lists msconfig as the "system configuration" tool, under the Administrative Tools heading. Would the same warnings apply to this new OS?