Unconfirmed PC attack (1/3)

Discussion in 'Malware Help - MG (A Specialist Will Reply)' started by Feludius, May 11, 2011.

  1. Feludius

    Feludius Private E-2

    Recently I've been the unfortunate victim of identify fraud. After some careful investigations, and the support of the bank who have been brilliant, Mrs F and I have got down to a few possible souces - one of these are our computers. My plan is to post logs as I generate them for each PC and either update the title or create a new thread (depending on the advice from the mods).

    Either we will clear our PCs (and can therefore confirm their security) or identify the problem and hopefully fix them!

    Anyways - PC number 1. 64-bit Windows 7 (so no Root Repeal log). This PC was recently reformated to try and stop these attacks. Full scans with Avast, Counterspy, Spybot, etc. have been run before completing the guide on this forum. No obvious "unusual" behaviour has been observed and no significant performance losses noted. No reported problems from any scan conducted (aside from cookie removal in Counterspy).

    Logs are attached - appreciate all the help!
     

    Attached Files:

  2. TimW

    TimW MajorGeeks Administrator - Jedi Malware Expert Staff Member

    This computer is clean, though you need to clean out this folder:
    C:\Users\MrLeek\Local Settings\TEMP

    Do start new threads for each computer!! ;)

    Snce you are not having any malware problems, it is time to do our final steps:

    1. We recommend you keep SUPERAntiSpyware and Malwarebytes Anti-Malware for scanning/removal of malware. Unless you purchase them, they provide no real time protection. They do not use any significant amount of resources ( except a little disk space ) until you run a scan.We recommend them for doing backup scans when you suspect a malware infection.
    2. If we had you use ComboFix, uninstall ComboFix (This uninstall will only work as written if you installed ComboFix on your Desktop like we requested.)
      • Click START then RUN and enter the below into the run box and then click OK. Note the quotes are required
      • "%userprofile%\Desktop\combofix" /uninstall
        • Notes: The space between the combofix" and the /uninstall, it must be there.
        • This will uninstall ComboFix and also reset hidden files and folders settings back to Windows defaults.


    3. Go back to step 6 of the READ ME and renable your Disk Emulation software with Defogger if you had disabled it.
    4. Any other miscellaneous tools we may have had you install or download can be uninstalled and deleted.
    5. If we had you download any registry patches like fixme.reg or fixWLK.reg (or any others), you can delete these files now.
    6. If running Vista, it is time to make sure you have reenabled UAC by double clicking on the C:\MGtools\enableUAC.reg file and allowing it to be added to the registry.
    7. Go to add/remove programs and uninstall HijackThis.
    8. Goto the C:\MGtools folder and find the MGclean.bat file. Double click on this file to run this cleanup program that will remove files and folders related to MGtools and some other items from our cleaning procedures.
    9. If you are running Win 7, Vista, Windows XP or Windows ME, do the below:
      • Refer to the cleaning procedures pointed to by step 7 of the READ ME
        for your Window version and see the instructions to Disable System Restore which will flush your Restore Points.
      • Then reboot and Enable System Restore to create a new clean Restore Point.

    10. After doing the above, you should work thru the below link:


    Malware removal from a National Chain = $149
    Malware removal from MajorGeeks = $0

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