Unhandled Exception

Hi folks!

I recently went through the process of malware removal in the malware forum and everything is running great.

But, I seem to be running into an issue with some software that was installed prior to the cleaning process. This program is called "Switched-On" which is a program we use for our daughters schooling.

The problem I'm running into is that when my daughter logs into her windows user account, she can't get the program "Switched-On" to load. Instead, she gets the following error message:

An Unhandled Exception has occurred in a component in your application. Click continue and application will ignore this error and attempt to continue.

When I click for details, I get:

See the end of this message for details on invoking
just-in-time (JIT) debugging instead of this dialog box.

************** Exception Text **************
System.Data.SqlClient.SqlException: SQL Server does not exist or access denied.
at System.Data.SqlClient.SqlConnection.Open()
at AOP.ArcInsignia.Data.SQLServerDataAccess.GetStudents(Boolean blnActiveOnly)
at AOP.SOS.UI.Home.StudentLoginFrm.LoadCombo()
at AOP.SOS.UI.Home.StudentLoginFrm.LoginFrm_Load(Object sender, EventArgs e)
at System.EventHandler.Invoke(Object sender, EventArgs e)
at System.Windows.Forms.Form.OnLoad(EventArgs e)
at System.Windows.Forms.Form.OnCreateControl()
at System.Windows.Forms.Control.CreateControl(Boolean fIgnoreVisible)
at System.Windows.Forms.Control.CreateControl()
at System.Windows.Forms.Control.WmShowWindow(Message& m)
at System.Windows.Forms.Control.WndProc(Message& m)
at System.Windows.Forms.ScrollableControl.WndProc(Message& m)
at System.Windows.Forms.ContainerControl.WndProc(Message& m)
at System.Windows.Forms.Form.WmShowWindow(Message& m)
at System.Windows.Forms.Form.WndProc(Message& m)
at System.Windows.Forms.ControlNativeWindow.OnMessage(Message& m)
at System.Windows.Forms.ControlNativeWindow.WndProc(Message& m)
at System.Windows.Forms.NativeWindow.Callback(IntPtr hWnd, Int32 msg, IntPtr wparam, IntPtr lparam)


************** Loaded Assemblies **************
mscorlib
Assembly Version: 1.0.3300.0
Win32 Version: 1.0.3705.6060
CodeBase: file:///c:/windows/microsoft.net/framework/v1.0.3705/mscorlib.dll
----------------------------------------
SOSHStudentApp
Assembly Version: 2.0.0.34
Win32 Version: 2.0.0.34
CodeBase: file:///C:/Program%20Files/AOP/Switched-On%20Schoolhouse/SOSHStudentApp.exe
----------------------------------------
System.Drawing
Assembly Version: 1.0.3300.0
Win32 Version: 1.0.3705.6018
CodeBase: file:///c:/windows/assembly/gac/system.drawing/1.0.3300.0__b03f5f7f11d50a3a/system.drawing.dll
----------------------------------------
System.Windows.Forms
Assembly Version: 1.0.3300.0
Win32 Version: 1.0.3705.6018
CodeBase: file:///c:/windows/assembly/gac/system.windows.forms/1.0.3300.0__b77a5c561934e089/system.windows.forms.dll
----------------------------------------
System
Assembly Version: 1.0.3300.0
Win32 Version: 1.0.3705.6018
CodeBase: file:///c:/windows/assembly/gac/system/1.0.3300.0__b77a5c561934e089/system.dll
----------------------------------------
SOSCore
Assembly Version: 2.0.0.34
Win32 Version: 2.0.0.34
CodeBase: file:///C:/Program%20Files/AOP/Switched-On%20Schoolhouse/bin/SOSCore.DLL
----------------------------------------
SOSInterface
Assembly Version: 2.0.0.34
Win32 Version: 2.0.0.34
CodeBase: file:///C:/Program%20Files/AOP/Switched-On%20Schoolhouse/bin/SOSInterface.DLL
----------------------------------------
ArcCore
Assembly Version: 2.0.0.34
Win32 Version: 2.0.0.34
CodeBase: file:///C:/Program%20Files/AOP/Switched-On%20Schoolhouse/bin/ArcCore.DLL
----------------------------------------
System.Xml
Assembly Version: 1.0.3300.0
Win32 Version: 1.0.3705.6018
CodeBase: file:///c:/windows/assembly/gac/system.xml/1.0.3300.0__b77a5c561934e089/system.xml.dll
----------------------------------------
SOSHUI
Assembly Version: 2.0.0.34
Win32 Version: 2.0.0.34
CodeBase: file:///C:/Program%20Files/AOP/Switched-On%20Schoolhouse/bin/SOSHUI.DLL
----------------------------------------
SOSUI
Assembly Version: 2.0.0.34
Win32 Version: 2.0.0.34
CodeBase: file:///C:/Program%20Files/AOP/Switched-On%20Schoolhouse/SOSUI.DLL
----------------------------------------
Microsoft.VisualBasic
Assembly Version: 7.0.3300.0
Win32 Version: 7.00.9951
CodeBase: file:///c:/windows/assembly/gac/microsoft.visualbasic/7.0.3300.0__b03f5f7f11d50a3a/microsoft.visualbasic.dll
----------------------------------------
ArcData
Assembly Version: 2.0.0.34
Win32 Version: 2.0.0.34
CodeBase: file:///C:/Program%20Files/AOP/Switched-On%20Schoolhouse/bin/ArcData.DLL
----------------------------------------
System.Data
Assembly Version: 1.0.3300.0
Win32 Version: 1.0.3705.6018
CodeBase: file:///c:/windows/assembly/gac/system.data/1.0.3300.0__b77a5c561934e089/system.data.dll
----------------------------------------
System.EnterpriseServices
Assembly Version: 1.0.3300.0
Win32 Version: 1.0.3705.6018
CodeBase: file:///c:/windows/assembly/gac/system.enterpriseservices/1.0.3300.0__b03f5f7f11d50a3a/system.enterpriseservices.dll
----------------------------------------

************** JIT Debugging **************
To enable just in time (JIT) debugging, the config file for this
application or machine (machine.config) must have the
jitDebugging value set in the system.windows.forms section.
The application must also be compiled with debugging
enabled.

For example:

<configuration>
<system.windows.forms jitDebugging="true" />
</configuration>

When JIT debugging is enabled, any unhandled exception
will be sent to the JIT debugger registered on the machine
rather than being handled by this dialog.


I've gone back to my administrator account and checked any services I might have changed, due to the SQL server information. I see the MYSQLserver is running so I assume she is being denied access. For experimental purposes, I changed her account (for now) to an administrative type account and now she can get access to the server. So, apparently she is being denied access to the MYSQLserver. Is there any way to allow her access without giving her administrative capabilities?

I'm not sure I'm even explaining this the correct way or even asking the right questions because I'm not that familiar with MYSQL or database type programs.

 

The process of removing malware frequently results in other system or program problems. I liken it to chemo-therapy for cancer patients, collateral damage can occur.
Unless somebody here is real familiar with your program and can give an interpretation of your logs, I would suggest the best fix may be to reinstall this program, finding a way to save all of your data first of course.
I typically run dialafix, http://majorgeeks.com/downloadget.php?id=4899&file=15&evp=7d21ae5c611baf9a52b1750805534dda, after removing malware but I wouldn't count on it to solve your problem.:wave

 

Thanks brandypeppy, re-installing the program was my last resort...which now might be my first!

That's a great analogy comparing the malware cleaning process to chemo! I have noticed many little "glitches" here and there but, as in most versions of windows I've had installed, these little "glitches" are fairly common and take time to work out. I find I'm doing just that all over again!

Thanks brandypeppy, I'll respond to this thread once I do a re-install!

Linuxpowers