Uninstall WLM ==> blue screen

Discussion in 'Software' started by Nosalos, Jan 29, 2011.

  1. Nosalos

    Nosalos Private E-2

    Hi,

    when I uninstall Windows Live, the next time I use my PC, I get a blue screen and my PC shut down, I don't know what to do... could you help me please?

    Thanks.

    (sorry if I posted in the wrong place)
     
  2. abekl

    abekl First Sergeant

    Have you tried rebooting again to see if it was a one-time bluescreen?
     
  3. Nosalos

    Nosalos Private E-2

    Yes, I uninstalled WL 3 times and each time I had to restore the system. When I leave it on my pc, there is no problem.
     
  4. rustyjack

    rustyjack MajorGeek

  5. DavidGP

    DavidGP MajorGeeks Forum Administrator - Grand Pooh-Bah Staff Member

    Hi

    What Windows version and Service Pack are you using and what was the BSOD message in full?

    What are your Security applications installed as in Antivirus, Anti-malware etc?
     
  6. Nosalos

    Nosalos Private E-2

    Thanks for answering,

    I still have the problem, I also tried CCleaner, I use Windows Vista 32 bits SP2. I use AVG, Comodo Firewall, MBAM and SAS.
    The blue screen disappears after 0.1 sec and I don't know where to read it, sorry.
     
  7. sach2

    sach2 Major Geek Extraordinaire

    Wait for someone who can interpret any conflict with your security software.

    To disable automatically rebooting on blue screen so you can read it:
    Right-click Computer icon.
    Select Properties.
    Advanced tab.
    Under Startup and recovery hit the Settings button.
    Uncheck the box for Automatically restart.
    OK.

    When you try to uninstall again you should be able to read the blue screen.
     
  8. Nosalos

    Nosalos Private E-2

    It is written "krnl.akl.sys" and what to do with the blue screen. There was also written "PAGE-FAULT-IN-NON-PAGED-AREA" and "STOP/0X0000050" (and others numbers).
     
  9. DavidGP

    DavidGP MajorGeeks Forum Administrator - Grand Pooh-Bah Staff Member

  10. Nosalos

    Nosalos Private E-2

    I tried to uninstall it, but it was written that the specified file wasn't found. I tried to tick the cases with Revo and now Anti-keylogger is nowhere, but i'm not sure... then I uninstalled WL, but same blue screen and same message.

    (I downloaded Anti-keylogger one week after buying my pc and I forgot about that, on some sites they say it's a trojan, does it mean my pc has been infected for more than one year?)
     
  11. Nosalos

    Nosalos Private E-2

    Bump? :-o
     
  12. plodr

    plodr MajorGeek Super Extraordinaire Moderator Staff Member

    Do you have hidden files showing and extensions for known file types showing?
    I don't run Vista so I'm not sure how to tell you to enable it.
     
  13. Nosalos

    Nosalos Private E-2

    Hi,

    I had enough of all these problems so I formated my pc 5 hours ago.
    I installed Antivir + HijackThis + MBAM + Comodo Firewall, and I was navigating on IE when pages stopped appearing, it was as if I wasn't connected, but the icon was saying my connection was alright. And then, I saw that there wasn't any Comodo icon, so I launched Comodo and I could navigate normally. And 10 min after, while I was navigating, BLUE SCREEN! I felt like crying, I thought I would have to buy another computer, but I don't have money, I thought my PC was destroyed, that it had no future. Then I decided to uninstall Comodo, and miracle! NO MORE PROBLEM (for the moment)!

    I am too happy :-D and COMODO S*CKS! DON'T USE IT!
     
  14. Nosalos

    Nosalos Private E-2

  15. Nosalos

    Nosalos Private E-2

    bump :-o
     

MajorGeeks.Com Menu

Downloads All In One Tweaks \ Android \ Anti-Malware \ Anti-Virus \ Appearance \ Backup \ Browsers \ CD\DVD\Blu-Ray \ Covert Ops \ Drive Utilities \ Drivers \ Graphics \ Internet Tools \ Multimedia \ Networking \ Office Tools \ PC Games \ System Tools \ Mac/Apple/Ipad Downloads

Other News: Top Downloads \ News (Tech) \ Off Base (Other Websites News) \ Way Off Base (Offbeat Stories and Pics)

Social: Facebook \ YouTube \ Twitter \ Tumblr \ Pintrest \ RSS Feeds