unregmp2.exe????

hey all, i hope that someone knows what is going on
My parents have a computer that up until today has been working fine, however, now the keyboard is not working, all you get when you press a key is a beep from the back of the computer. In addition to this probeld ad-watch reported a requested change to the system which was c:windows\inf\unregmp2.exe\fixups.
After a quick search through google i was lead to believe that deleting this is what you should do, so i did, but still no joy.
Does anybody know if the keyboard thing and the fixup is related?? and if so, or if not, what should i do.
thanks for any help

 

Yes, you should delete the item. I dont believe its related. If you want, Just to confirm your clean, lets start by doing a general cleanup.

First, please follow ALL the steps in this Sticky thread READ ME FIRST BEFORE ASKING FOR SUPPORT: Basic Spyware, Trojan And Virus Removal


After doing ALL of the above if you still have a problem:


Make sure you have HijackThis 1.99.1 and follow the guidelines on where to install it and how to post a log as an ATTACHMENT.
All instructions are covered in the sticky thread NO HIJACK THIS LOG FILES BEFORE READING THIS: HJT Tutorial & LOG File Posting


Now post a Hijack This log (from the computer with the problem) as an ATTACHMENT to your message (Do NOT copy/paste the log into your post). Please close unnecessary running programs before you run HijackThis. You must close each of the following: your web browser, e-mail client, instant messenger, and programs like notepad, wordpad, MS Word etc.

DO NOT run Hijack This from the Desktop, a temp folder, or a sub-folder of C:\Documents and Settings, or choose to run it directly from the downloaded ZIP file. Place it in its own folder, for example C:\Program Files\HJT

 

ok, so i followed all the instructions and there has been no chang. i know that it is not the keyboard because i can use it on my computer.
any ideas??
here is my hijack this log.
thanks again

 

Do another scan with HijackThis and Check the Boxes for the following:

Make sure All Browser Windows are Closed when you Click FIX.


R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://hsremove.com/done.htm
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://hsremove.com/done.htm


Again, make sure All Browser Windows are Closed when you Click FIX.



NEXT:
Run CCleaner



Then, as an added precaution, Go to Start > Run and type: cleanmgr and then click OK. Make sure the boxes for these are checked:
Temporary Files
Temporary Internet Files
Recycle Bin

And Click OK.




FINAL STEP

Reset Web Settings & Default Security Settings:


To Reset Web Settings:
Right click on your desktop Internet Explorer icon and select Properties. Then click the Programs tab and then click "Reset Web Settings". Now go back to the General tab and set your home page address to something useful like www.majorgeeks.com. Click Apply. Click Delete Cookies, Click Delete Files and select Delete all Offline content too, Click OK. When it finishes Click OK.

If you do not have an Internet Explorer icon on your Desktop, click Start, Control Panel (for some systems it may be Start, Settings, Control Panel), Internet Options, Programs tab and then click "Reset Web Settings". Now go back to the General tab and set your home page address to something useful like www.majorgeeks.com. Click Apply. Click Delete Cookies, Click Delete Files and select Delete all Offline content too, Click OK. When it finishes Click OK


To Default Security Settings:
Right click on your desktop Internet Explorer icon and select Properties. Then click the Security Tab and click Default Level for Internet, Local Intranet, Trusted Sites, and Restricted Sites.


That log is clean! Are you still having the keyboard problem? If so, have you checked the connection and if its in the right place. If this doesnt resolve your problem I would post this in the Hardware Forum.