Unremovable Pop Ups!!!!!!!!

Discussion in 'Malware Help (A Specialist Will Reply)' started by allied_nomad, Apr 4, 2005.

  1. allied_nomad

    allied_nomad Private E-2

    I have the same Problem but no matter what I DO it wont Just die!!!!
    ive tried everything from hijack this to microsofts antispyware
    PLEASE PLEASE ANYONE HELP

    i think its the ads.deskwiz
     

    Attached Files:

  2. allied_nomad

    allied_nomad Private E-2

    its not even showing the pop up in processes and it only comes up when i start or exit Internet Explorer :confused:
     
  3. chaslang

    chaslang MajorGeeks Admin - Master Malware Expert Staff Member

    I split you off from the thread you posted in. Please do not post your problems in a thread that you do not own. You have HJT installed improperly. Also note you have no antivirus program nor do you have a firewall. This is very dangerous.

    You need to follow the same cleanup procedures given to everyone.


    - Run ALL the steps in this Sticky thread READ ME FIRST BEFORE ASKING FOR SUPPORT: Basic Spyware, Trojan And Virus Removal Make sure you check version numbers and get all updates.

    - Very Important: Make sure you tell us the results from running the tutorial...was anything found? Were you unable to complete any of the scans?...Were you unable to download any of the tools?...Did you do the on-line scans as suggested? etc.




    After doing ALL of the above you still have a problem:

    - Download HijackThis 1.99.1

    - Unzip the hijackthis.exe file to a folder you create named C:\Program Files\HJT

    - Do NOT run Hijack This from the Desktop, a temp folder, or a sub-folder of C:\Documents and Settings, or choose to run it directly from the downloaded ZIP file.

    - Before running HijackThis: You must close each of the following:your web browser, e-mail client, instant messenger, and programs like notepad, wordpad, MS Word etc. And any other unnecessary running programs.

    - Do not post your log yet. We will get to that in my next message.
     
    Last edited: Apr 4, 2005
  4. chaslang

    chaslang MajorGeeks Admin - Master Malware Expert Staff Member

    After doing what I gave you in my previous post. Do the below:

    If you are using WinXP or WinMe, make sure you have system restore disabled (per the tutorial).
    For all OS types, make sure viewing of hidden files is enabled (per the tutorial).

    Please bring up Task Manager by hitting CTRL-ALT-DEL and click the Processes tab. Look for the below process(es) and if found, End them:
    C:\WINDOWS\WinTask.exe
    C:\WINDOWS\system\afptjad.exe

    Run HijackThis and select the following lines but DO NOT CLICK FIX until you exit all browser sessions including the one you are reading in right now:
    O2 - BHO: (no name) - {5C8B2A36-3DB1-42A4-A3CB-D426709BBFEB} - (no file)
    O4 - HKLM\..\Run: [C:\WINDOWS\WinTask.exe] C:\WINDOWS\WinTask.exe
    O4 - HKLM\..\Run: [PopMark] C:\WINDOWS\WinTask.exe

    After clicking Fix, exit HJT.
    Boot into safe mode and use Windows Explorer to delete:
    C:\WINDOWS\WinTask.exe
    C:\WINDOWS\system\afptjad.exe

    If you get an error when deleting a file. Right click on the file and check to see if the read only attribute is checked. If it is, uncheck it and try again. Otherwise open Task Manager and kill the process if running then delete the file.

    - Now run Ccleaner (installed while running the READ ME FIRST).

    - Now reboot in normal mode and post a new HJT log.

    --Post your log as an ATTACHMENT to your next message. (Do NOT copy/paste the log into your post)

    - And tell us how things are working.
     
  5. allied_nomad

    allied_nomad Private E-2

    I havent noticed any daft pop-up yet fingers crossed
    heres my hijack this log
     

    Attached Files:

  6. chaslang

    chaslang MajorGeeks Admin - Master Malware Expert Staff Member

    Your log is clean now. If you want to stay that way, you need to take care of the issues I mentioned earlier (like no AV or firewall). You should follow all the steps in the below thread:

    How to Protect yourself from malware!
     
  7. allied_nomad

    allied_nomad Private E-2

    Thank you very much i havent noticed any pop-ups for about 40 mins now im going ahead and downloading a firewall and antivirus aswell as ccleaner
     
  8. chaslang

    chaslang MajorGeeks Admin - Master Malware Expert Staff Member

    To maximize protection, you should complete all the steps in that thread that you have not performed yet.
     
    Last edited: Apr 5, 2005

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