Update problem

durkinjt · Sep 29, 2015

I am trying to upgrade from Win 8 to 8.1, I am getting the dreadful "Failure configuring updates" Reverting Changes. I disconnected my external Hdd, printer, did a clean boot, ran update troubleshooter. The factory OS is Win 7. Had to restore to factory, used my own Win 7 disk, I have done the exact procedure several time in the past, without this happening. Any ideas greatly appreciated.I have posted this message before, and was told to only do a few at a time , instead of doing all the updates, I did so this time, now I am down to 9 updates from the original 176, now keep getting the Revert message?

Bugballou · Oct 5, 2015

As I recall you need to upgrade to 8.1 through the Windows Store, thankfully I purchased with 8.1 installed. You should also back up or at least save any important files to external media for safe keeping. After installing 8.1 you should back up your operating system so it can be reinstalled to 8.1 in the future.

plodr · Oct 5, 2015

I assume you have no problem updating from 7 to 8, is that correct?

First after you have 8 installed, run the system readiness update tool
https://support.microsoft.com/en-us/kb/947821

Next go here https://support.microsoft.com/en-us/kb/949358
and run the Fixit to see why the computer will not update from 8 to 8.1.

Log in or Sign up

Update problem

durkinjt Corporal

Bugballou MajorGeek

plodr MajorGeek Super Extraordinaire Moderator Staff Member