Upgraded My Printer To A Shiny New Xerox Versalink C500 And...

Discussion in 'Hardware' started by Horrux, Oct 19, 2022.

  1. Horrux

    Horrux Private E-2

    ... my document doesn't look the same AT ALL.

    tl;dr: New printer prints the SAME document, with a much lighter font.

    Background

    I created a course and (sort of) make a living selling it. I print the 398 pages, hole punch them, put in binders, into boxes, ship and that's my day's work.

    Recently, my aging Samsung CLP-415NW started going crappy on me. So I replaced it with a shiny new Xerox Versalink C500. I thought I was golden, but things got a bit more complicated than that.

    The document

    Nearly 400 pages, all COLOR text, printed on cream colored paper. A truly premium look. Well, I'm not exactly giving it away either, so it's worth it. I used to spend about $45 on ink, now with the Xerox it's more like $65 or $70. Anyway, on to the problem...

    The problem

    The problem is that the fonts look different. The main font is Bernhard Modern, printed in dark green, except with this printer the characters are much thinner. Maybe I should take a picture to show you? Anyway, the document has not changed. It's still set to use the same exact font it was before changing the printer, but the output from the previous printer looks semi-bold compared to the very lightweight output I am getting with the Xerox.

    As such, the printouts of my course are now too light and make it look like a crappy printout when in fact it is positioned as a premium product.

    Have any of you tech aficionados ever faced something like this? What can I do?
     
  2. plodr

    plodr MajorGeek Super Extraordinaire Moderator Staff Member

    Since I've never owned a Xerox printer, all I can attempt to do is post links.
    Firmware update: https://atyourservice.blogs.xerox.c...ink-printers-workcentre-6515-and-phaser-6510/

    Xerox support forum: https://forum.support.xerox.com/t5/Printing/bd-p/Printing
    sadly it doesn't look like there is much support there.

    As far as fonts, you'll have to experiment to see what fonts are included with the printer and perhaps turn on bold if everything seems too light.

    I was searching for a manual but most everything is a service manual. I'll keep looking.
     
    Horrux likes this.
  3. plodr

    plodr MajorGeek Super Extraordinaire Moderator Staff Member

    Horrux likes this.
  4. Horrux

    Horrux Private E-2

    Yeah I think maybe the Xerox is using its internal font while the Samsung got it from my document, but I can't figure out how to change this behavior.

    You're right though, this is a topic for the Xerox forum, not a general PC question.
     
  5. foogoo

    foogoo Major "foogoo" Geek

    Look for print quality in settings... maybe it is set to draft?
     
  6. Horrux

    Horrux Private E-2

    So I figured it out... To my dismay, the previous Samsung printer had a different version of the font installed in it, so the way it printed on THAT was actually technically wrong, but looked great.

    Now I have to re-adjust the 400 page document to suit a printer that prints correctly. Sigh.

    Thank you all for your advice!
     
  7. plodr

    plodr MajorGeek Super Extraordinaire Moderator Staff Member

    [sarcasm on] Isn't it great the way "new and improved" hardware works?[/sarcasm off]
    If you can install a font that the printer can use and that you like, you might want to find something here https://www.1001freefonts.com/
    You might be able to find something close enough in the same family.
     
    Horrux likes this.
  8. Eldon

    Eldon Major Geek Extraordinaire

    fwiw...
    Before printing a document, always print only one page.
     

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