Valkyria Chronicles 4 Does Not Start Whatsoever

I've gone to both SEGA customer support as well as my computer manufacturer with this problem already, and neither were helpful. The former did not offer any further assistance after they went down their troubleshooting list, and the latter told me that they cannot help with what they perceive to be a software problem.

This is the only game that I have issues with on my computer. When I click on the executable, no window appears. The process is visible in the Task Manager for a few seconds, then terminates. The Event Viewer brings up an error code of 0xc0000005.

I'm using Win8.1.



What I've tried:

• Reinstalling both the Steam Client and the game
• Verifying the integrity of the game's files
• Upgrading graphics drivers and running windows update
• Running the game after both clean boot and safe mode with networking boot
• Listing Steam and the game as exceptions in windows defender/firewall
• Turning off windows defender/firewall services
• Running the game on a newly created user account
• Running the game as an admin under different compatibility modes
• Running chkdsk and windows memory diagnostics tool
• Cleaning registry keys with CCleaner
• Running system file checker

Basically everything short of reinstalling the OS, which I do not have the product key for.

 

i don't know how to help with the game, i've never used steam.
but getting your product key is simple.
download this program and it will tell you what it is.
https://www.majorgeeks.com/files/details/magical_jelly_bean_keyfinder.html

good luck with it.

 

Apparently one guy on Reddit beats 3 customer support departments and 4 different tech support forums, but since this issue has so little documentation online I'll post the solution for anyone googling this.

Make sure the Windows service named "server" is enabled.