very confused

I type in "msconfig /renew" and it shows an error that says it cant find file I am asking for.
I am still trying to get set up on dsl.
Verzon first said it was my ethernet card which I now have replaced with their card. And still it wont work.
So now they said I have to call microsoft (because the prob is in the os) to ask why it dont show an ip in msconfig /renew. Am I getting the run around or what?
I may not be making much sense but I cant make any sense out of what they told me

 

maybe because msconfig won't show your ip address. try ipconfig /renew

 

Sorry, that is what I meant I did.
See I told you they have me confused lol.
Thanks

 

I'm guessing the error emssage goes something like this:

'Cannot find the file specified'

You have a broken winsock.

First try system restore, if it fails, then try the steps I listed here:

http://majorgeeks.com/vb/showthread.php?t=23269

 

I tried the restore and reg edit no luck so I called M$ and they told me to call Dell (I almost quit), anyhow they got me in bios and had me hit f5 and f9 and f10 i think it was and now I am flying
Only on dsl 2 minutes and already sold on it thanks to all who helped

 

if you had to go into your bios.. it sounds like your NIC wasn't enabled..

Good too see you're happy with broadband

 

hi vonnie glad you got it all sorted

still broadbands worth the wait