Virus in Recycler

Welcome to Majorgeeks!

Did you simply try emptying the Recycle Bin first. Right click on the Recycle Bin icon and select Empty Recycle Bin.

If that does not work, try the same thing after booting in safe mode. If that does not work, tell us exactly what Symantec is reporting (the full file name and the name of the virus). Then move on to the below.

Please follow our standard cleaning procedures which are necessary for us to provide you support. Also there are steps included for installing, renaming, running, and posting HijackThis logs as attachments.

• Run ALL the steps in this Sticky thread READ & RUN ME FIRST Before Asking for Support
• Make sure you check version numbers and get all updates.
• Very Important: Make sure you tell us the results from running the tutorial...was anything found? Were you unable to complete any of the scans?...Were you unable to download any of the tools?...Did you do the on-line scans as suggested? etc.

• After doing ALL of the above you still have a problem make sure you have booted to normal mode and run the steps in the below link to properly use HijackThis and attach a log:

Downloading, Installing, and Running HijackThis​

Make sure you also rename HijackThis.exe as suggested in the procedures. Use analyse.exe for the new name. This is very important due to some new infections going around.​

• When you return to make your next post, make sure you attach the following logs and that you have run these scans in the following order too:
  • CounterSpy
  • AVG Antispyware log - ONLY IF NEEDED you were not able to run CounterSpy
  • Bitdefender - from step 6
  • Panda Scan - from step 6
  • runkeys.txt - the log from GetRunKey.bat
  • newfiles.txt - the log from ShowNew.bat
  • HijackThis

NOTE: You can only attach 3 files in a single message so it will require that you use two messages to attach all of these logs!

 

But do they give it a name. Trojan Horse is just a generic class. Normally most vendors use a name to refer to various malware components.

When you used the Recovery Console, what exactly did you do to try and delete the the file.

When you put the drive into another system as a slave, how did you go about trying to located the file and delete it? Did you just try to delete it manually? Did you try to empty the Recycle Bin? Did you run an antivirus scan from the Master drive on the slave drive? Did it detect it?

If using the Recovery Console did not work and assuming you actually located the file, then you probably will not be able to delete the file. It could be a corrupted file system or an error on the hard disk. Did you do an error check on the hard disk.

 

You have a lot of serious problems! A lot more then just that g-us.exe file.

Please download Blacklight Beta

• Download blbeta.exe and save it to the Desktop.
• Once saved... double click blbeta.exe to install the program.
• Click accept agreement and Click scan
  This app too may fire off a warning from antivirus. Let the driver load.
  Wait for it to finish.
• If it displays any items...don't do anything with them yet. Just hit exit (close)
• It will drop a log on Desktop that starts with fsbl....big number

Please post contents of the BlackLight log.

Do you know what the below folder is for?

Code:

"C:\"
SAV101~1      Feb  5 2007              "SAV101-inst"

Uninstall the below old versions of software:
J2SE Runtime Environment 5.0 Update 11
J2SE Runtime Environment 5.0 Update 2
J2SE Runtime Environment 5.0 Update 4
J2SE Runtime Environment 5.0 Update 6
Java 2 Runtime Environment, SE v1.4.2_06
Mozilla Firefox (1.5.0.9)
SAS Private JRE (J2SE(tm) Java Runtime Environment 1.4.1)

Make sure you reboot after uninstalling the above!

After reboot, now install the current version of Sun Java from: Sun Java Runtime Environment

Then install the current version of FireFox from: Mozilla Firefox

If you need the Sun Java Development kit you can get it here: http://java.sun.com/javase/downloads/index.jsp

While following the below instructions for stopping, disabling and deleting NT Services, make sure you only stop, disable, and delete EXACTLY what I give you. You must match exactly. Be careful not to deleted valid Windows Services especially ones that all use the words Remote Procedure Call in them.

• Click on Start, then Run ... type services.msc into the box that opens up, and press 'OK'.
• On the page that opens, scroll down to System Restore Update
• then right click the entry, select Properties and press Stop Service.
• When it shows that it is stopped, next please set the Start-up Type to 'Disabled'.
• Now repeat the above to Stop and Disable the below two Services (if you do not find them or get any errors, just continue):
  • DNS Protocol Support
  • NetCat
  • Remote Procedure Call (RPC) Service
  • VNC Mail Client
  • TCP/IP-Verbindung
  • Event Log Manager
  • Automatic Services
• Click OK until you get back to Windows.

• Next, run HJT, but instead of scanning, click on the None of the above, just start the program button at the bottom of the choices.
• At the lower right, click on the Config button
• Then click the Misc tools button
• Select Delete an NT Service
• Copy/paste dfrgui into the box that opens, and press OK
• If you receive any error messages just ignore them and continue.
• Now repeat the above to delete the below two Services (if you do not find them or get any errors, just continue):
  • DNSsvc
  • NetCat
  • Remote Procedure Monitor
  • run123
  • tcp-ip
  • TskSrv
  • turbo
• Now exit HJT and reboot when it tells you it needs to.

After reboot, download and install this: ExplorerXP

Then run ExplorerXP and use it to look for the below files and delete them if they are found. When you locate a file, select it and then click the Edit menu selections and choose Delete Permanently
C:\WINNT\system32\dfrgui.exe
C:\WINNT\system32\dnssvc.exe
C:\WINNT\System32\Catroot\ntfrsr.exe
C:\WINNT\system32\Com\msrpc.exe
C:\WINNT\system32\vncmail.exe
C:\WINNT\system32\csrssh.exe
C:\WINNT\system32\dfsvc.exe
C:\WINNT\system32\ntvsm.exe

Also see if ExplorerXP can delete (permanently) the g-us.exe file.

Now attach a new HJT log.

 

Careful! These were not Windows Services. They were malware services. It appears to me that someone using this PC has been experimenting too much with FTP servers and some of them are malware.

Are you saying Norton does not fix the problem? If so, sounds to me like you guys are wasting your money paying for something that does not work very well.

Can you just empty the Recycle Bin now to get rid of all these files that you showed in the dir.txt log. If not, can you delete them Permanently with ExplorerXP?

Those ioFTPD files are from this: http://www.inicom.net/pages/en.ioftpd-home.php Someone must have installed it at one time.

Let's fix some more things too!

Start by downloading a tool we will need - Pocket KillBox

Save it to its own folder somewhere that you will be able to locate it later.

Run HijackThis and select the following lines but DO NOT CLICK FIX until you exit all browser sessions including the one you are reading in right now:

O4 - HKLM\..\Run: [AV UpDate] C:\WINDOWS\System32\Spool\prtprocs\Update.exe

After clicking Fix, exit HJT.

Now run Pocket Killbox by doubleclicking on killbox.exe

• select File, Cleanup, Delete All Backups
• Choose Tools > Delete Temp Files and click Delete Selected Temp Files.
• Then after it deletes the files click the Exit (Save Settings) button.

NOTE: Pocket Killbox will only list the added files it is able to find on the system. So when you do the below, if some files do not show in the list after pasting them in, just continue.

Select:

• Delete on Reboot
• then Click on the All Files button.
• Please copy the file paths below to the clipboard by highlighting ALL of them and pressing CTRL + C (or, after highlighting, right-click and choose copy):

C:\WINDOWS\System32\Spool\prtprocs\Update.exe
C:\WINNT\system32\vncmailswenumer.sys
C:\WINNT\Help\agt0975.hlp
C:\WINNT\sysmgnr.exe
C:\WINNT\system32\carun.dll
C:\WINNT\system32\carun.ocx
C:\WINNT\system32\chkdrv.vxd
C:\WINNT\system32\drivers\sysdrvr.sys
C:\WINNT\system32\tskman.dll
C:\WINNT\system32\tskman.exe

• Return to Killbox, go to the File menu, and choose Paste from Clipboard.
• Click the red-and-white Delete File button. Click Yes at the Delete on Reboot prompt.

If you receive a PendingFileRenameOperations prompt, just click OK to continue (But please let me know if you receive this message!).
If Killbox does not reboot just reboot your PC yourself.

Now run Ccleaner!

Now attach the below new logs and tell me how the above steps went.

1. GetRunKey
2. ShowNew
3. HJT

Make sure you tell me how things are working now!

 

You're welcome!

I don't want to get into a long discussion on Symantec/Norton, so I will keep it short. Don't like and would never recommend it!

Okay sounds like we are basically finished. Your logs are clean, but here are a few additional steps to take.

Uninstall the Sunbelt CounterSpy trial since we are finished with it now! Then delete the below two folders which may be left behind by the uninstall:
C:\Documents and Settings\All Users\Application Data\Sunbelt Software
C:\Program Files\Sunbelt Software

Also have HJT fix the below un-necessary line for Sun Java.
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre1.6.0\bin\jusched.exe"

Doing the above two steps will also speed things up some more.

If you are not having any other malware problems, it is time to do our final steps:

1. If we used Pocket Killbox during your cleanup, do the below
   • Run Pocket Killbox and select File, Cleanup, Delete All Backups
2. If we used ComboFix you can delete the ComboFix.exe file and associated C:\combofix.txt log that was created.
3. If we user SDFix you can delete all the SDFix related files and folders from your Desktop or whereever you installed it.
4. If we used VundoFix, you can delete the VundoFix.exe file and the C:\VundoFix Backups folder and C:\vundofix.txt log that was created.
5. If we had your run FixWareOut, you can delete the Fixwareout.exe file and the C:\fixwareout folder.
6. If we had you download any registry patches like fixme.reg or fixWLK.reg (or any others), you can delete these files now.
7. You can delete the ShowNew.Zip and GetRunkey.Zip files and the files that you extracted from the ZIP files. You can also delete the C:\newfiles.txt and C:\runkeys.txt logs that were created
8. If you are running Windows XP or Windows ME, do the below:
   • go back to step 8 of the READ & RUN ME to Disable System Restore which will flush your Restore Points.
   • Then reboot and Enable System Restore to create a new clean Restore Point.
9. After doing the above, you should work thru the below link:
   • How to Protect yourself from malware!

 

Agreed. We recommend that you use one of the applications mentioned in step 2 of the How to Protect yourself from malware! link. Give AVG a try,

 

Antivir is also one of our recommended free choices.