Virus/Malware Reappears After Restart

Discussion in 'Malware Help - MG (A Specialist Will Reply)' started by D4rkC1own187, Apr 18, 2013.

  1. D4rkC1own187

    D4rkC1own187 Private E-2

    I have used malwarebytes to scan and delete the virus/malware but it reappears after restarting. Note: TDSS Killer didn't picked up any affected files so log is not available.
     

    Attached Files:

  2. TimW

    TimW MajorGeeks Administrator - Jedi Malware Expert Staff Member

    Double-click RogueKiller.exe to run. (Vista/7 right-click and select Run as Administrator)
    When it opens, press the Scan button
    Now click the Registry tab and locate these detections:


    • [RUN][SUSP PATH] HKCU\[...]\Run : Fkzczh (C:\Users\Owner\AppData\Roaming\Microsoft\Fkzczh.exe) [-] -> FOUND
      [RUN][SUSP PATH] HKUS\S-1-5-21-2829111526-1214859006-676577717-1000[...]\Run : Fkzczh (C:\Users\Owner\AppData\Roaming\Microsoft\Fkzczh.exe) [-] -> FOUND

    Place a checkmark each of these items, leave the others unchecked.
    Now press the Delete button.
    When it is finished, there will be a log on your desktop called: RKreport[2].txt
    Attach RKreport[2].txt to your next message. (How to attach)
    Do not reboot your computer yet.

    Now rerun Hitman and have it delete all that if found.

    Reboot and rescan with both RogueKiller and Hitman and attach those new logs as well.

    Tell me how things are running now.
     
  3. D4rkC1own187

    D4rkC1own187 Private E-2

    Thank you for your respond but I was to clean the laptop. I ran Autoruns and deleted the entries and the entry runs from there.
     
  4. TimW

    TimW MajorGeeks Administrator - Jedi Malware Expert Staff Member

    So what issues remain?
     
  5. D4rkC1own187

    D4rkC1own187 Private E-2

    Oh sorry, I meant I was "able" to clean the laptop, I removed the malware using Autoruns and deleted the logon files, which was redownloading the malware after restarting.
     
  6. TimW

    TimW MajorGeeks Administrator - Jedi Malware Expert Staff Member

    If you are not having any other malware problems, it is time to do our final steps:
    1. We recommend you keep Malwarebytes Anti-Malware for scanning/removal of malware. You can uninstall RogueKiller and HitManPro.
    2. Go back to step 4 of the READ ME and renable your Disk Emulation software with Defogger if you had disabled it.
    3. Any other miscellaneous tools we may have had you install or download can be uninstalled and deleted.
    4. If running Vista or Win 7, it is time to make sure you have reenabled UAC by double clicking on the C:\MGtools\enableUAC.reg file and allowing it to be added to the registry.
    5. Go to add/remove programs and uninstall HijackThis.
    6. Goto the C:\MGtools folder and find the MGclean.bat file. Double click on this file to run this cleanup program that will remove files and folders
      related to MGtools and some other items from our cleaning procedures.
    7. After doing the above, you should work thru the below link


    Malware removal from a National Chain = $149
    Malware removal from MajorGeeks = $0
     

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