Virus

Hi and Welcome KB


your best option is to follow the below guide and once completed atrach the requested logs and one of our resident malware experts will assits you in cleaning up the PC

- Run ALL the steps in this Sticky thread READ & RUN ME FIRST Before Asking for Support

Make sure you check version numbers and get all updates.

After doing ALL of the above you still have a problem make sure you have booted to normal mode and run the steps in the below link to properly use HijackThis and attach a log:

Downloading, Installing, and Running HijackThis


When you return to make your next post, make sure you attach the following logs and that you have run these scans in the following order too (these scans are covered in steps 6 & 7 of the READ & RUN ME sticky)

• Bitdefender
• Panda Scan
• HijackThis

once completed do post in the Malware Removal Forum your logs and any information you can give about what viruses or popups you have.