Visioneer 5800 USB Scanner problem

Discussion in 'Software' started by DMTISME, Sep 28, 2005.

  1. DMTISME

    DMTISME Private E-2

    I hope someone can help me with this problem. My O.S. is Windows 98 and I have a Visioneer OneTouch 5800 USB Flatbed Scanner. I have tried to reinstall the software but the problem persists. I am not sure what or when the problem began to occur but when I try to initiate the program from the Desktop icon I get the following Error Window:

    Paprport Error Window

    This program has performed and illegal function and will be shut down.

    Details:

    PAPRPORT caused an invalid page fault in
    module RPCRT4.DLL at 0187:7fbd0894.
    Registers:
    EAX=006837f7 CS=0187 EIP=7fbd0894 EFLGS=00010212
    EBX=0067f6bc SS=018f ESP=0067f4dc EBP=0067f6cc
    ECX=77124438 DS=018f ESI=00000484 FS=48ff
    EDX=bff76855 ES=018f EDI=7712454e GS=0000
    Bytes at CS:EIP:
    ff 30 ff 75 d4 8d 85 1c fe ff ff 50 e8 cb 0b 00
    Stack dump:
    0067fa00 00000000 00000000 0067f624 ffffffff 00000000 00000000 00000004 00000000 00000014 0067f6b0 00000001 00000000 00000000 0067f63c 00000000
     
  2. Corporal Jarhead

    Corporal Jarhead Private First Class

    I too have a Visioneer Scanner(7100), and I will be honest with you, I don't like the ScanSoft software that came with it. I am running Windows XP, and when I installed the software, I had nothing but trouble with it. I registered it when I bought the system, and ScanSoft denied that it was registered and refused to Support it. After Three Installations that didn't help the MANY problems I had with the software, I finally deleted it and used the XP generic software, and have had no Problem with it scince. I really do like the plug and Play programming that XP has created. Wouldn't trade it for anything.

    Obviously you aren't going to go out and replace your OS because of just one program, and if I were you I would try seeing if Visioneer is willing to offer some kind of support that will help. If I had realized that it would result in so much trouble before I bought it, I would have bought a Pricyer scanner with better software. As it stands, the XP software works great. Good luck finding a solution. :rolleyes:
     

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