Vista : BSOD, Memory dump here.

Thats odd i could have sworn i made a post here earlier.

Got a BSOD on Vista earlier, trying to get the memory dump to work. Copied and pasted symbol URL from the sticky, but :

Code:

Symbol search path is: SRV*c:\symbols*http://msdl.microsoft.com/download/symbols
Executable search path is: 
Map \SystemRoot\system32\ntkrnlpa.exe:
  Image region 800:e4a00 does not fit in mapping
*** WARNING: Unable to verify timestamp for ntkrnlpa.exe
*** ERROR: Module load completed but symbols could not be loaded for ntkrnlpa.exe
Windows Vista Kernel Version 6000 MP (2 procs) Free x86 compatible
Product: WinNt, suite: TerminalServer SingleUserTS Personal
Kernel base = 0x81c00000 PsLoadedModuleList = 0x81d11db0
Debug session time: Sun Sep 16 03:07:57.033 2007 (GMT+8)
System Uptime: 0 days 0:51:19.971
Map \SystemRoot\system32\ntkrnlpa.exe:
  Image region 800:e4a00 does not fit in mapping
*** WARNING: Unable to verify timestamp for ntkrnlpa.exe
*** ERROR: Module load completed but symbols could not be loaded for ntkrnlpa.exe
Loading Kernel Symbols
....................................................................................................................................................
Loading User Symbols
Loading unloaded module list
..................................................
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

Use !analyze -v to get detailed debugging information.

BugCheck 7F, {d, 0, 0, 0}

***** Kernel symbols are WRONG. Please fix symbols to do analysis.

 

Fix your symbols path.

 

Its a new comp, so i installed all the usual drivers, like the ATI 7.9 ones from scratch.

I am fairly sure the BSOD code was Stop : 0x0000008E (0XC000001D, 0X81C2E2EE. 0X9P36FBA0, 0X00000000).

In the meantime how do i get the memory dump to work? Also how do i get the forum to display the oldest posts in a thread at the top(as per standard).

 

Thats just it, what am i supposed to change it to? The sticky said to copy paste the following, so i did. Its exactly the same as in the sticky.

 

You copied extra chracters then, because an exact copy and paste works fine. Extra characters include spaces!

Post what you have for a symbols path.

 

I already posted it in the first post.

"SRV*c:\symbols*http://msdl.microsoft.com/download/symbols"

No spaces...

 

Then delete it out and re-enter it.

There is no workaround here, the path in that article is 100% correct.

Also--The stop error you are examining with Windbg is a stop 0x7f, you can see it from the last line in your first post.

SRV*c:\symbols*http://msdl.microsoft.com/download/symbols

Copied and pasted from my own copy of Windbg, which I've been using so I know the path is right.

Just copy and paste. No quotes!

 

Just deleted it and copied and pasted from what you posted. STILL getting the error. I dont know what the hell is going on, im going to try re-installing the debugger....

 

Not working. Un-installed, re-installed, went to sourcefile, the address was already there, replaced with the one in your post and still got the same error.

 

That might be the problem.

It needs to be entered in Symbole File Path, not Source File Path.

 

Wish that was the case...made a typo error in the previous post. Was supposed to be symbol file path. My source file path is empty.

http://img76.imageshack.us/img76/2/symbolqa6.th.jpg

 

Don't know what to tell ya friend. I've been using this precise symbol file path for over three years without incident. You can also download them, and point them to a local store on your amchine.

At any rate, post your memory dumps. Zip em up, and I will debug them.

 

Where can i download them? Maybe that will work...

The zipfile contains the 2 i have for 16th september. Thanks for the help!

 

Ok, I'm going to post a notepad file with my findings. I am not an expert with these things, in reading them. Sometimes, it isn't painfully obvious what the cause is, and I dont have the experience to read all the info.

So...in both cases, the application being used was firefox. One says the cause was hardware related, one says a driver. In both cases, it was while you were on the net, so they have something in common.

What I would start with is updating your NIC driver, and if that doesnt help, you still crash, start running some tests with the NIC disabled.

Either way, the info is in this text file, for you to review.

 

For Symbols.

http://www.microsoft.com/whdc/devtools/debugging/debugstart.mspx

 

I downloaded that, installed it, and tried using the debugger and pointing it to the place where i installed the symbols.

Code:

Symbol search path is: C:\Windows\Symbols
Executable search path is: 
Unable to load image \SystemRoot\system32\ntkrnlpa.exe, Win32 error 0n2
*** WARNING: Unable to verify timestamp for ntkrnlpa.exe
*** ERROR: Module load completed but symbols could not be loaded for ntkrnlpa.exe
Windows Vista Kernel Version 6000 MP (2 procs) Free x86 compatible
Product: WinNt, suite: TerminalServer SingleUserTS Personal
Kernel base = 0x81c00000 PsLoadedModuleList = 0x81d11db0
Debug session time: Mon Sep 17 18:11:51.024 2007 (GMT+8)
System Uptime: 1 days 2:21:09.352
Unable to load image \SystemRoot\system32\ntkrnlpa.exe, Win32 error 0n2
*** WARNING: Unable to verify timestamp for ntkrnlpa.exe
*** ERROR: Module load completed but symbols could not be loaded for ntkrnlpa.exe

Im starting to think theres something screwed up with the program im using.

Got another BSOD today...mind helping me take a look? Zip file contians the 2 previous one and today's.

 

If I wasnt convinced of hardware troubles before, Im convinced now.

I'd test ram overnight with memtest86+ (you can get it here).
http://www.majorgeeks.com/Memtest86_d4226.html

I'd also do some serious checking of the hard disk.

http://www.majorgeeks.com/Hard_Drive_Inspector_d4966.html

Also do a chkdsk /r on the disk. You can do it from cmd.exe, but it must be run as admin first.

I'd also use Prime95 to stress test the machine. Once again, log some hours on it.
http://www.majorgeeks.com/Prime95_d4363.html

Debug details attached.

 

What am i supposed to be seeing with hard drive inspector? I mounted the ISO for memtest86+, how do i select the virtual drive with it at the boot screen?

 

No. Boot to it. Don't try to use work arounds with it.

Burn it to CD.

 

I tried to burn it but Nero 7 is insisting it needs a CD-R and not the DVD-Rs i have. Is there any alternative? Like using a thumbdrive to boot it up or something?

 

Well i bought a CD-R and ran memtest...i got 3 errors in test 7. Where can i get the specifics about the errors?