vista womt update

Discussion in 'Software' started by rikki661, Feb 6, 2012.

  1. rikki661

    rikki661 Private E-2

    hi all i could really do with some help i have recently removed all malware with a lot of help from this forum, even though i think it may have had this problem for a while it will not update i have listed below some of the updates that have failed can someone please help me.
    its running windows vista home service pack 1 intel core 2cpu t5300 @ 1.73GHz 4.00 GB ram 32-bit operating system and its a gateway laptop
    Microsoft .NET Framework 3.5 Service Pack 1 and .NET Framework 3.5 Family Update (KB951847) x86

    Installation date: ‎06/‎02/‎2012 18:34

    Installation status: Failed

    Error details: Code 800B0100

    Update type: Important

    The Microsoft .NET Framework 3.5 Service Pack 1 is a full cumulative update that contains many new features building incrementally upon .NET Framework 2.0, 3.0, 3.5, and includes cumulative servicing updates to the .NET Framework 2.0 and the .NET Framework 3.0 subcomponents. The .NET Framework 3.5 Family Update provides important application compatibility updates. This update is provided to you and licensed under the Windows Vista and Windows Server 2008 License Terms.
    Windows Vista Service Pack 2 (KB948465)

    Installation date: ‎06/‎02/‎2012 13:26

    Installation status: Failed

    Error details: Code 800B0100

    Update type: Important

    Windows Vista Service Pack 2 is an update to Windows Vista that includes all of the updates that have been delivered since Service Pack 1, as well as support for new types of hardware and emerging hardware standards. After you install this item, you may have to restart your computer. This update is provided to you and licensed under the Windows Vista License Terms.

    Update for Windows Vista - English (KB937286)

    Installation date: ‎05/‎02/‎2012 18:41

    Installation status: Failed

    Error details: Code 800B0100

    Update type: Optional

    Install this update to copy a local version of key help topics available in the “Online Help” feature of Windows Vista. Customers who enable the Online Help feature of the Windows Vista help system and have a persistent Internet connection do not need this update. This update is useful for customers who are frequently disconnected. After you install this item, you may have to restart your computer.

    More information:
    http://support.microsoft.com/kb/937286

    Help and Support:
    http://support.microsoft.com
     
  2. Major Attitude

    Major Attitude Co-Owner MajorGeeks.Com Staff Member

  3. rikki661

    rikki661 Private E-2

    ok i will try that i think it hasnt been updating for ages thanks i will get back when i have done it
     
  4. Major Attitude

    Major Attitude Co-Owner MajorGeeks.Com Staff Member

    Windows Repair can fix a lot of post malware issues, one of them being Windows Update being disabled. Will wait to hear.
     
  5. rikki661

    rikki661 Private E-2

    No that didn't work I ran it in advanced mode but after it downloaded update it failed to install it
     
  6. rikki661

    rikki661 Private E-2

    The auto update worked but they won't install they keep failing
     
  7. Major Attitude

    Major Attitude Co-Owner MajorGeeks.Com Staff Member

    Try it from safe mode. Reoobt, tap f8 and choose safe mode with networking. From here you might need the install CD and have to repair.
     
  8. rikki661

    rikki661 Private E-2

    So I run the same program in safe mode. I only have a backup disc from when it was new not a proper vista disc is that one ok
     
  9. Major Attitude

    Major Attitude Co-Owner MajorGeeks.Com Staff Member

    One at a time.
     
  10. rikki661

    rikki661 Private E-2

    Sorry I don't understand one at a time as in one reg fix at a time so tick one box let it run and then tick another so where does the vista disc come in
     
  11. Major Attitude

    Major Attitude Co-Owner MajorGeeks.Com Staff Member

    In order. Reboot and try it from safe mode.
     
  12. rikki661

    rikki661 Private E-2

    Or by install disc do you mean put the reg fix on to cd and run in safe mode from disc sorry if I am being stupid
     
  13. rikki661

    rikki661 Private E-2

    Ok take no notice of last message then in safe mode it is sorry didn't know what you meant by install disc thanks
     
  14. Major Attitude

    Major Attitude Co-Owner MajorGeeks.Com Staff Member

    I should not have givin you the next step, I want to see if you can install Windows Updates from safe mode.
     
  15. unimatrix001

    unimatrix001 Private E-2

  16. Major Attitude

    Major Attitude Co-Owner MajorGeeks.Com Staff Member

    No problem open to suggestions.
     
  17. rikki661

    rikki661 Private E-2

    hi i have opened safe mode and tryed to update from there but the update page wont open.
    Did you want me to run the tweaking reg Windows Repair program again in safe mode.

    also i have tryed tonight
    1, the micosoft fix it as other post
    2, the micosoft readyness tool
    3, i tryed to download micosofts standalone installer KB942288 4.5 which looked promiseing it installed but didnt solve the problem
    4,stopping windows firewall


    i hadnt told you the error code i got is 800B0100

    by the way thanks for your help
     
  18. Major Attitude

    Major Attitude Co-Owner MajorGeeks.Com Staff Member

  19. rikki661

    rikki661 Private E-2

    So shall I post on there for help
     
  20. Major Attitude

    Major Attitude Co-Owner MajorGeeks.Com Staff Member

    Did you read it??
     
  21. rikki661

    rikki661 Private E-2

    Yes I understand one bit ie the one with the four links but the one about extracting the files I think will be hard for me I didn't really understand that bit it looked a bit hard and also I dont have another machine with vista on thank god
     
  22. rikki661

    rikki661 Private E-2

    my check sur log is as follows
    Checking System Update Readiness.
    Binary Version 6.0.6001.22375
    Package Version 5.0
    2012-02-07 21:37

    Checking Deployment Packages

    Checking Package Manifests and catalogs.
    (f) CBS MUM Corrupt 0x800F0900 servicing\packages\Package_2_for_KB963027~31bf3856ad364e35~x86~~6.0.1.1.mum Line 1: °
    (f) CBS MUM Corrupt 0x800F0811 servicing\packages\Package_5_for_KB963027~31bf3856ad364e35~x86~~6.0.1.1.mum Line 4: discoverable="no" resourceType="resources">
    <dependentAsse
    (f) CBS Catalog Corrupt 0x800B0100 servicing\packages\Package_5_for_KB963027~31bf3856ad364e35~x86~~6.0.1.1.cat
    (f) CBS Catalog Corrupt 0x800B0100 servicing\packages\Package_for_KB963027_client_0~31bf3856ad364e35~x86~~6.0.1.1.cat
    (f) CBS MUM Corrupt 0x800F0900 servicing\packages\Package_for_KB963027_client_1~31bf3856ad364e35~x86~~6.0.1.1.mum Line 1: ÿØÿà

    Checking package watchlist.

    Checking component watchlist.

    Checking packages.

    Checking component store
    Summary:
    Seconds executed: 3439
    Found 5 errors
    CBS MUM Corrupt Total Count: 3
    CBS Catalog Corrupt Total Count: 2
     
  23. rikki661

    rikki661 Private E-2

    Do I need to get the files from Microsoft KB963027 file or the kb one there on about
     
  24. Major Attitude

    Major Attitude Co-Owner MajorGeeks.Com Staff Member

    The first link should resolve it, you can safely follow those threads to fix it.
     
  25. rikki661

    rikki661 Private E-2

    Thanks for your help but I ended up killing the hard drive and all the windows files buying a new hard drive and reinstalling it from disc and now it looks like its updating.i don't know how I managed to make the hard drive fail as it didn't show any real problems before apart from the update problem.
     

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