W2K Pro - Removed Viruses Lost Explorer

This forum was recommended to me and I was instructed to make sure I went through the processes listed in the "Stickys." I've done many of them but unfortunately where I am in the clean-up process I'm unable to complete all.

Computer:
P4
Windows Professional 2000
Virus removal software uses AVG 9

Brother in-law brings computer over for repair, his Norton had expired so I downloaded AVG to CD and loaded, ran and it found over 1,600 viruses, malware and spyware . Got virus vault full error rebooted, expanded space for Virus vault, ran again and all viruses moved to virus vault. AVG requested re-boot, rebooted and now after logging in I get a black screen with no start menu. Attempted to access programs through task manager , however when I Ctrl+Alt+Delete and select Task Manager nothing happens.

Tried starting in Safe Mode and have same problem.

Got a copy of W2K Pro from my company's MSDS collection, created boot disks (actually had to buy floppies 3.5 disks, lol) booted off of disk, tried to repair and it could not find Emergency Recovery info.

I'm stuck, I don't feel right giving his computer back to him in this state, at least when he brought it to me he could access his files.

Anyone out there have any ideas? I greatly appreciate any assistance provided and promise to pay it forward.


EDIT: I initially posted this in the Malware section and after reading further realized it should have been posted here. I asked Mods to delete the other post.

 

"What exactly are you looking for? Did the computer come with a hidden recovery partition?" When I booted from the W2K boot discs one of the options is "repair." Repair was looking for an Emergency recovery file/disk. Don't have one, looks like it was something he should have created when his PC was running.

"Before you do anything, find out from your b-i-l if the files are backed up somewhere. If not, and you have ever run linux, boot from a live cd and see if you can grab the files from his hard drive and put them either on a thumb drive or an external hd. After they have been copied safer than trying to move, there are options at startup (F8) selecting last known good configuration. It wouldn't be the first time an av removed some necessary system file while cleaning." Not backed-up, not familiar w/Linux, thought about buying an external drive case and connecting to another computer and copying his files but don't want to potentially infect other files. Went into boot last known good configuration and have same problem.

"Also the Ultimate Boot CD http://www.ultimatebootcd.com/
has tons of tools that might help." Interesting, I'll look at it.

"When you say you made boot floppies, does this mean the computer can not boot from the CD drive or doesn't have one?" He didn't have the original CD so I had to get my company's MSDS CD which is not designed to be a boot CD, however, it does contain the files and a program to make W2K Boot Floppies so this is what I created to get to the repair option.

Thanks for your help and ideas. If I could just get to a point where I could re-install explorer.exe and get it in the star-tup routine I think I'll be OK, problem is getting to a prompt/point where I can do anything, frustrating! :banghead

 

Windows 2k did not have system restore or a 'repair install' option. Both of these were brought in with XP.

There was a method for creating an emergency restore/repair, but you had to actively create the disks which would store the system for later recovery. The 'Emergency repair disk' would use this stored copy of the system.

Unfortunately since you or your brother in law didn't make one you cannot use this procedure.

All may not be lost please describe exactly where you get to with the boot. Can you type in a user name and password?

 

All screens/programs work up until after I login. I login, sounds like its loading all the programs up and I get a black screen with the mouse pointer in the center. Same happens in safemode.

Here are some click-able pictures:
http://i217.photobucket.com/albums/cc317/lerobinett/AG%20Computer/th_AGComputer003.jpg
http://i217.photobucket.com/albums/cc317/lerobinett/AG%20Computer/th_AGComputer004.jpg
http://i217.photobucket.com/albums/cc317/lerobinett/AG%20Computer/th_AGComputer005.jpg
http://i217.photobucket.com/albums/cc317/lerobinett/AG%20Computer/th_AGComputer006.jpg
http://i217.photobucket.com/albums/cc317/lerobinett/AG%20Computer/th_AGComputer007.jpg

 

I wanted to update and let you know I downloaded Ultimate Boot CD, burned to CD, booted-up using it but I'm not really sure what to do now.