Warning, Will Robinson! (Stay away from this "help" site)

While trying to solve a problem with OL 2003, I went to a help site that turned out to be one of those where the Back button doesn't work. Worse, I was far enough in, that the site tried to force me to click OK to one of a choice of fee options to have "expert" help.

The expert may well have been worth the $18 they were trying to extract for a single question, but I object on principle to this kind of Internet strong-arming.

After trying the usual methods of escape repeatedly, I'll admit I was starting to get a little panicky. I even shut down Firefox, but when I restarted, the %$#@ site was still on a tab and in control.

Finally, I had to go to the Task Manager and killl the specific app several times, then restart, before it let go of me.

If I were you, I would never ever visit this site, unless your goal is to bring it down: Microsoft.JustAnswer.com/Outlook

 

Nothing to do with Microsoft at all but it's not nice if they're that 'sticky'. It's justanswer.com

 

I didn't necessarily think the site was run by Microsoft, but I wish MS could do something about it. Plenty of people are already not fond of MS, so this isn't helping their image, and I think the practices of this site should be banned. I am quite sure it has trapped many a net-neo.

I did get my email problem resolved. The steps for the fix are in this post: It was a few simple things that needed to be done together.

Now, however, I'm having fits with my LINKSYS WRT54G router. We have a mixed network. Our wired PCs are connecting to the ISP okay (after quite a bit of fiddling, including a visit to 192), but my laptop cannot even "see" our network. Apparently, our ISP made some changes to their config that messed us up.

I am home recovering from a depressive episode and my partner is home getting a steroid IV for an MS attack. Yes, really. We sure don't need all this PC trouble! :cry

Should I take this on over to networking? I'm afraid no one will answer on a connectivity issue -- posts about that seem to be ignored.

Please help me if you are able to do so.

Many Thanks,

Laurel

 

Okay. I went to 192.168.1.1 and found that the SSID had defaulted to the generic instead of my SSID. When I changed that, I found I could again "see" the network, but it was listed as having WPA security (whereas I have WEP). I changed this on the 192, where I found the router had defaulted to WPA.

Okay, so now the network is showing up as simply being secured, but its also showing a "manual" status in the upper right-hand corner, and it won't connect. It just trys for a long time with the message "waiting for network."

I'm afraid I'm making things worse and would be grateful for some guidance.