Websteriods removal & Then followed procedure

Discussion in 'Malware Help - MG (A Specialist Will Reply)' started by jWerk, Dec 24, 2014.

  1. jWerk

    jWerk Private E-2

    Hi I had websteriods and after a virus scan that came clean i went looking for other problems. 1st downloaded and ran the TDSSKiller. This did clear that problem up. I then found the whole malware removal and followed the full instructions. There where still a few things found in the process. Here are the requested logs.
    The Roguekiller originally crashed the computer but later ran. Not sure if it was something that got fixed by the malwarebytes or that i wasn't originally using the "run as admin" ( i know i missed the warning several times but eventually figured out the mistake)

    Please review and advise. Thank you for your support in this never ending battle!!
     

    Attached Files:

  2. Kestrel13!

    Kestrel13! Super Malware Fighter - Major Dilemma Staff Member

    Re run Hitman Pro and have it remove all that it finds.

    You attached the totally wrong log from Malware Bytes. Follow the instructions on how to get and attach a log for it and then re run it - have it fix all that it finds. Attach log for me.

    Delete this:
    • C:\Users\Danielle\AppData\Roaming\Microsoft\Windows\Templates\h35k8p3sg6s8b474131b7567vkw503h8q4736

    Explain how things are running.
     
  3. jWerk

    jWerk Private E-2

    HI, First Thank you.

    OK Ran HitmanPro and removed all.

    Re ran MalwareBytes and found nothing. Proper log attached. I also tried attaching original logs but the one your looking for i guess can not be recreated after hitting the fix button which i did too quickly last time. I the *_1C.doc is screen captures of the Quarantine log; I hope this helps.
     

    Attached Files:

  4. jWerk

    jWerk Private E-2

    Oh Yeah system status. It was OK but much better now. Previously Web browsing was slow and that Websteriods thing was insane. Also if not completely shutdown it would wake itself in the night and start playing some music from a game my son was playing. I'm assuming that that is were most of these problems came from. He's 11 and i've warned about not downloading and clicking but hasn't really gotten through yet. Really now like new much faster startup as well.

    Thanks again.
     
  5. Kestrel13!

    Kestrel13! Super Malware Fighter - Major Dilemma Staff Member

    Excellent, let's just dig one layer deeper before I give you final steps. ;)

    Please download AdwCleaner by Xplode and save to your Desktop.

    • Double click on AdwCleaner.exe to run the tool.
    • Vista/Windows 7/8 users right-click and select Run As Administrator
    • Click on the Scan button.
    • AdwCleaner will begin...be patient as the scan may take some time to complete.
    • After the scan has finished, click on the Report button...a logfile (AdwCleaner[R#].txt) will open in Notepad for review (where the largest value of # represents the most recent report).
    • The contents of the log file may be confusing. Unless you see a program name that you know should not be removed, don't worry about it. If you see an entry you want to keep, let me know about it.
    • Attach the logfile to your next next reply.
    • A copy of all logfiles are saved in the C:\AdwCleaner folder which was created when running the tool.


    http://imageshack.us/a/img841/7292/thisisujrt.gif Please download Junkware Removal Tool to your desktop.
    • Shut down your protection software now to avoid potential conflicts.
    • Run the tool by double-clicking it. If you are using Windows Vista or Seven, right-mouse click it and select Run as Administrator.
    • The tool will open and start scanning your system.
    • Please be patient as this can take a while to complete depending on your system's specifications.
    • On completion, a log (JRT.txt) is saved to your desktop and will automatically open.
    • Attach JRT.txt to your next message.
     
  6. jWerk

    jWerk Private E-2

    Hello again,

    Requested Logs attached. Nothing to note from Adw file in fact i think the Junkware remover deleted it if i read correctly.

    Thanks for taking the extra steps.
     

    Attached Files:

  7. Kestrel13!

    Kestrel13! Super Malware Fighter - Major Dilemma Staff Member

    Merry Christmas!

    If you are not having any other malware problems, it is time to do our final steps:
    1. We recommend you keep Malwarebytes Anti-Malware for scanning/removal of malware.
    2. Renable your Disk Emulation software with Defogger if you had disabled it in step 4 of the READ & RUN ME.
    3. Go to add/remove programs and uninstall HijackThis. If you don't see it or it will not uninstall, don't worry about it. Just move on to the next step.
    4. If running Vista, Win 7 or Win 8, it is time to make sure you have reenabled UAC by double clicking on the C:\MGtools\enableUAC.reg file and allowing it to be added to the registry.
    5. Now goto the C:\MGtools folder and find the MGclean.bat file. Double click ( if running Vista, Win7, or Win 8 Right Click and Run As Administrator ) on this file to run this cleanup program that will remove files and folders related to MGtools and some other items from our cleaning procedures.
    6. Any other miscellaneous tools we may have had you install or download can be uninstalled and deleted.

    7. After doing the above, you should work thru the below link:
     

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