What Do I Do Next?

Discussion in 'Hardware' started by TheDarkNyhte, Nov 30, 2012.

  1. TheDarkNyhte

    TheDarkNyhte Private E-2

    Greetings. I'll try to provide as many details as possible.


    About 11:30pm, on November 28th, I update the software Windows had been bugging me to update, and shut down my laptop. At 8:00 the morning of the 29th, I booted my laptop and desktop background went black. In the bottom right corner it stated "Windows 7--Build 7601--This copy of Windows is not genuine." That was an immediate red flag for me as it was the copy of windows that came on the laptop and I using it just fine on the 28th. I also noticed that my wi-fi and lan icons were greyed out. I tried to check network connections and saw that I couldn't pull anything up.

    I shut down the laptop, booted it in safe mode and ran AVG Free, MalwareBytes and Spybot S&D, which Spybot found some basic pups and removed them, MBAM found nothing. AVG, however, locked up, and I was unable to use the UI. I could select scan from the tray icon, but I could see nothing on the UI whatsoever. After the scan ran, I saw an exclamation point on the tray icon for AVG, but again, could do nothing further with it. Second red flag.

    I restarted the laptop, the 7601 error was gone. So I ran HJT, and nothing seemed rather out of the ordinary outside of it saying that I was missing a lot of files, which, during research that I've been conducting on my desktop, I found was common due to it being a W7 machine. From here, I ran msconfig and found that DHCP Client was stopped. I opened services.msc and found that it couldn't be started, resulting in "Error 1075 The dependency service does not exist or has been marked for deletion"

    After HJT's scan, I ran RougeKiller, TDSSKiller, GooredFix, SuperAntiSpyware Free (which removed things S&D and MBAM didn't pick up), and CCleaner, (all which were downloaded as I did further and deeper research into the issue). I tried several fixes found on Microsoft's site in regards to the DHCP, none of which worked. Digging deeper (do they make digital waders?), I found that in Non PNP Devices, that Ancillary Function Driver for Winsock was missing. Again, I tried to open AVG, and found I was still unable to operate the UI. I used the AVG remover to take it off the laptop as trying the normal uninstaller didn't help, and I was able to reinstall and run it while in Safe Mode.

    SFC and Chkdsk seemed to have found nothing either. So now, I'm at a stand still. Can someone provide some assistance? I'll happily run whatever I need in order to provide logs.
     
    Last edited: Nov 30, 2012
  2. TheDarkNyhte

    TheDarkNyhte Private E-2

    Unfortunately, the situation could not be remedied without a full wipe and reformat. Thank you for your assistance.
     

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