whats wrong with my computer

recently i tried to log on to my computer and it just froze, now it wont even load to that screen and all i can do is get onto safe mode i havent a clue what to do so if anyone can help i would really appreciate it.

 

have u installed any new software recently? if so then uninstall it in safe mode.

if you havent then when in safe mode go to start then run then type in msconfig. then when in msconfig go to the start up tab and uncheck all the boxes and then restart.

 

i havent installed anything recently and i have done what you said but still no luck it freezes when it says windows is starting

 

in safe mode clear out all temp folders,internet files, history etc.. as a last resort reinstall windows

 

Try to defrag the HD with Windows on it. Start>All Programs>Accessories>System Tools>Disk Defragmentor

 

Could be a lot of different things. Could you give some more information on your machine? Brand, Model, RAM, CPU, OS, etc. ? confused

 

i have cleaned it all out and it wont let me defrag my comp i was going to use ccleaner but that seems to have vanished and also im not sure about my comp its a defusion and its about 3yrs old but other than that i dont know anything else.
i tried to start in normal mode but freezes either on the welcome screen or just as its starting

 

I'm assuming you have Windows XP?rolleyes

Have you tried doing a system restore while is Safe Mode?

 

i tried to be it says its been disabled so it wont let me

 

Could be your "Boot.ini" is corrupt extract it from your XP CD and replace it

 

I'm not sure but, if the boot.ini was corrupt, would it be possible to boot into Safe Mode? confused

That is a good idea, though. Maybe do a repair with the installation CD. confused

 

to be honest im not sure what your on about and installation cd for what ? and will that mean everything is deleted from my computer?

 

your boot.ini should read something like this

[boot loader]
timeout=30
default=multi(0)disk(0)rdisk(0)partition(1)\WINDOWS
[operating systems]
multi(0)disk(0)rdisk(0)partition(1)\WINDOWS="Microsoft Windows XP Professional" /noexecute=optin /fastdetect

If it is corrupted your machine will not boot up properly if at all

It is located at C:\boot.ini

 

To fix boot.ini problem do this


1. Boot with XP CD

2. Press R to load the Recovery Console.

3. Type bootcfg /rebuild


The above example would start the step-through for the creation of a new boot.ini on the computer

 

Start
Run
eventvwr.msc

Malware?
Keep system updated and run firewall / Anti Virus?
Bug​

 

i have check what you said and i have all of this
[boot loader]
timeout=30
default=multi(0)disk(0)rdisk(0)partition(1)\WINDOWS
[operating systems]
multi(0)disk(0)rdisk(0)partition(1)\WINDOWS="Microsoft Windows XP

but i dont have this bit
Professional" /noexecute=optin /fastdetect

what should i look for when i go to start, run then eventvwr.msc?

also i saw another thread about a comp not starting and it said to use the read and run me first guide which i use any way if my comp messes up but i didnt think i had any viruses. It has found a few and i will post my logs in the malware forum to see if that helps but other than that i dont know what else to do.
One thing i have noticed is my AVG firewall has stopped and keeps giving me errors.

 

A Repair with the installation/recovery CD is probably the way to go as posted by zbd21 and SkunkWorks, but before you do anything else, I'm curious as to why you don't have the following:

Professional" /noexecute=optin /fastdetect

What does your line show? confused

Hold down the 'Windows' key and the 'Pause/Break' key at the same time. It should bring up System Properties,
Select Advance
Select Settings under Start Up and Recovery
What does it say under 'Default Operating System' ?

It could be malware related as Bugballou stated. You'll want to look at the errors that it will show, to help and decide if it's malicous or just some system error. But we would have to see a list of them. Hold off, on that for a minute.

Just let me know what it says under 'Default Operating System'

If no one gets back to you quickly, I recommend going here and following these instructions in the meanwhile, just do what you can in Safe Mode with Networking if possible:
http://forums.majorgeeks.com/showthread.php?t=35407

 

i did what you told me to and it says this for the default,

microsoft windows XP home edition 'noexecute=optin /fastdetect

it was blank at the end of this where it should have been

[boot loader]
timeout=30
default=multi(0)disk(0)rdisk(0)partition(1)\WINDOWS
[operating systems]
multi(0)disk(0)rdisk(0)partition(1)\WINDOWS="Microsoft Windows XP

i also did that run thing and there were loads of errors
when i was doin the read and run me guide it found a few things and it said virtumundo was found (ive had problems with that before) so could that be the cause?
and in the guide it says to do some stuff in normal mode but it will all have to be in safe mode as i cannot get into normal mode

 

Ok, you just have Home Edition instead of Professional Edition. Everything looks okay there.

Just do what you can in Safe Mode.

The malware experts here would have to help you on that. But I've had serious problems trying to remove that particular one before. I've never seen it keep someone's operating system from booting normally (but that's just my experience).

Someone else on here may have to help you with that one. When they recommended that, They're thinking they may be able to help you diagnose your errors and see if it is a system error and help fix your issue that way. I don't much experience there.

 

ok thanks for your help i am now just waitin for help from the guys in the malware room

 

Just remember your problem may not be malware related. But it may help to eliminate any issues caused by malware, especially now that you've discovered 'virtumundo' on your machine.