where is my system restore?

Having a number of problems

On the family computer, with multiple logins, I am Administrator.

In winxp sp2, system restore in unavailable. I have tried going to My Computer, Properties- No system restore. All Programs-System Tools-System Restore-Keep getting message that System restore is unable to protect my computer. Please restart and run system restore again.

2. I am unable to search my computer from the Start Bar. Start-Search will not activate anything.

3. Computer is running very very slow. Norton's found and deleted some sort of dialer but since then turtle speed.

Here is my HJT log. Did not know if it will help.

 

Ew...you are in a bit of trouble, I think.

If norton is deleting dialers, I would suspect you have some sort of malware infection. If this is the case, you don't want to do a system restore, anyway. Viruses, in my experience, almost ALWAYS infect the restore files. This means you would restore your system to an infected state.

Get over to this thread ASAP. Chaslang is an expert on this sort of thing, and will be able to help you out.

And for peace of mind, if you were to check that you still had %SystemRoot%\System32\restore\rstrui.exe, you would know system restore is still on your system.

Oh, and you shouldn't post HJT logs unless specifically asked. You're posting all the vulnerabilities of your system on the internet for the world to see!

 

Took some time to complete all of this. I am posting it in Malware now.