Why does Outlook 2010 still leave e-mails on my e-mail server???

Discussion in 'Software' started by montecarlo1987, Apr 15, 2011.

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  1. montecarlo1987

    montecarlo1987 Private First Class

    Hello. I have a question regarding Microsoft Office 2010's Outlook program. I have been using Office 2007 for the past few years and now I have Office 2010. Both my Office 2007 and 2010 versions have Outlook 2007 and 2010 respectfully. I just installed Office 2010 and setup my e-mail accounts in Outlook 2010. While setting up e-mail accounts, I used the same process as I did when I setup e-mail accounts in Outlook 2007 -- they are essentially the same manner and method to setup in both Outlook versions -- nothing different. Now, after I setup my Outlook 2010 and downloaded my e-mails into Outlook 2010 from my e-mail server , I rechecked my webmail account online. I was surprised to find that the same e-mail messages were STILL ON my e-mail server AFTER I downloaded them to Outlook 2010. I then uninstalled my Office 2010 and consequently Outlook 2010 and reinstalled Office 2007 with Outlook 2007. After I setup my Outlook 2007's e-mail accounts, I downloaded the e-mails from my e-mail server as well AS I KNEW they were STILL ON their e-mail server. I went back into my online webmail account, and this time, there were NO messages left on it. I have known this to be the case with Outlook 2007 from the past.

    My preference or desire? To leave NO messages on my e-mail server when they are downloaded to Outlook 2007 AND Outlook 2010. ...but I did NOT do ANYTHING DIFFERENT between Outlook 2007 and 2010?!?!? So what is going on???????

    If anyone knows why Outlook 2010 leaves the messages on my e-mail server after downloading and Outlook 2007 does not, please share with my why... ...and what I need to do with Outlook 2010 to make the modifications or changes necessary NOT to leave messages on my e-mail companies server? The account type is POP3.

    Please reply.
    Thank you!
     
  2. DavidGP

    DavidGP MajorGeeks Forum Administrator - Grand Pooh-Bah Staff Member

    Hi

    If its a POP3 account then open Outlook up and click File > Account Settings and Account Settings (weirdly if never does as I thought it may list the different accounts! nad I have 6 email accounts setup in OL2010)

    Then Double click the account you need in the Email Tab then click More Settings > Advacnced and untick if available "Leave copy of messages on server! and click OK and restart OL.

    But if the POP settings are different what is your webmail service as its a wild guess to know all of the possible options Outlook may have for various webmail or POP3 options, as some webmail has more options in OL than others.
     
  3. montecarlo1987

    montecarlo1987 Private First Class

    @ DavidGP:

    Hello. Thanks for your reply. Yes, I just found out from a friend that the default option was changed in Microsoft Outlook 2010. I guess it was based on user feedback and the desire for e-mail servers to KEEP the e-mails instead.

    Actually, I'm finding that Outlook 2010 is much different than Outlook 2007 -- not just the new ribbon. For example, in the navigation plane, instead of showing "Personal Folders" and the "All Mail Items" mail types; it shows the mail item types on top and the e-mail accounts you have setup with Outlook 2010. It appears "Personal Folders" is gone in Outlook 2010.
     
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