why does this happen ? (Crashes,BSOD)

Discussion in 'Hardware' started by zoldun, Jan 25, 2014.

  1. zoldun

    zoldun Private E-2

    ever since i have bought this computer its been giving me errors after errors i just do not know what it is ...

    things that i get :
    Blue screen of death with error like 0x00001a (happens like once a week) i think its that anyhow .. it changes so fast.

    games that i run stopped responding ... it even happens when i just turned the pc on or i could happen after a while .. it seems random

    Does anybody know what could be the cause of this ? i was thinking maybe its RAM ? i have 32GB of ram i was thinking of only using half and see if it fixes it and if not just using the other ones see if its a faulty ram stick.

    any suggestions?
     
  2. Just Playin

    Just Playin MajorGeek

  3. zoldun

    zoldun Private E-2

    thanks for the reply i will post a reply with speccy detail about my setup ... also i will give it the extended ram test thanks for the info
     
  4. Digerati

    Digerati Major Geek Extraordinaire

    Sounds like a lemon. How old is this computer? If less than a year, consider taking it back.
     
  5. zoldun

    zoldun Private E-2

    its around a year old yes and i cant because i opened the case to make sure every wire was plugged into motherboard and everything and that apparently taken away the warranty.

    UPDATE :
    im running the full ram test now .. seems stuck on 10% :S but im letting it run for another 30min just to see ... ill post the speccy results after.
     
  6. zoldun

    zoldun Private E-2

    so i have added the speccy file. Hopefully somebody can put some light as to why its crashing
     

    Attached Files:

  7. Digerati

    Digerati Major Geek Extraordinaire

    Is this a PC or a notebook? If a PC, you have every right to open the case to add RAM, or an extra drive, or to inspect for, and clean dust build up. That will NOT void the warranty even if the maker put a sticker on there saying it will.

    The ONLY way those stickers are legal is if the maker provides 100% of the service during the warranty period - for free! And this service includes routine cleaning and installing RAM you purchased elsewhere!

    Remember, the consumer's Rights trump the sellers! At least in most countries.

    All PC users need to be opening their PC cases every couple months to inspect for dust build-up, then cleaning as necessary. The fans suck it in, you have to clean it out.

    If this is a notebook, then because they tend to be proprietary, totally opening the case may void the warranty. But you are still allowed to open every cavity and panel cover to inspect, add RAM, or swap out batteries.
    ***

    I generally let memory testers run overnight - through several passes. You should get "0" errors.
     
  8. zoldun

    zoldun Private E-2

    nope its a pc ... well i am hoping to find the problem if its ram or GPU then i will complain to them and hopefully get a replacement.
     
  9. Digerati

    Digerati Major Geek Extraordinaire

    Then you can open the side panel and NOT void the warranty. That said, you said "around a year old" so you might want to check your receipts. It may not matter one way or the other.
     

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