Wife Shops Way Too Much Online.

Discussion in 'Malware Help - MG (A Specialist Will Reply)' started by aabillthecat1, Jan 30, 2019.

  1. aabillthecat1

    aabillthecat1 Private E-2

    Bunch of spam pop-ups, e-mail, and slow computer. MBAM logs to follow. For some reason can't find them. Gonna run it again. Thanks Bill
     

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  2. aabillthecat1

    aabillthecat1 Private E-2

    mbam logs. thanks again. Bill
     

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  3. TimW

    TimW MajorGeeks Administrator - Jedi Malware Expert Staff Member

    ADWCleaner please. And please attach up to date logs.
     
    Last edited: Jan 30, 2019
  4. aabillthecat1

    aabillthecat1 Private E-2

    Oops, guess that would've helped. Thank you, Bill
     

    Attached Files:

  5. TimW

    TimW MajorGeeks Administrator - Jedi Malware Expert Staff Member

    I need up to date logs - RogueKiller - Mode : Delete -- Date : 03/25/2015

    Remove everything in ADWCleaner, reboot and get me ALL NEW LOGS.
     
  6. aabillthecat1

    aabillthecat1 Private E-2

    Hello Tim, Out of town for a couple of days. I removed everything with ADW, rebooted, and reran all the malware programs. Here are the new logs. Thanks again very much, Bill
     

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  7. TimW

    TimW MajorGeeks Administrator - Jedi Malware Expert Staff Member

    Please remove everything in Hitman under:
    Potential Unwanted Programs

    Also remove this Task in Roguekiller:
    [Suspicious.Path] \\Uvosusjlufnaw -- "C:\ProgramData\Uvosusjlufnaw\1.0.1.0\ufuweahf.exe" ("/e=L3A9MTk1NTAxXi91PTVlOTZhNzNlMDQzMTQwMzVhMWNmOWNjNTEzMWZmMmVkXi9kPWNoZWFwY291cG9uYWxlcnQuY29tXi9uPUNPVVBeL2E9Q291cG9uQWxlcnReL3Q=") -> Found

    Reboot and rerun both Hitman and RogueKiller and attach the new logs.
     
  8. aabillthecat1

    aabillthecat1 Private E-2

    Hello Tim, Thank you for your patience. Was out of town again for a few days. I did as you requested above. Went ahead and bought Hitman as my trial had expired and it wouldn't let me remove anything. Anyway, here are the two new logs after accomplishing the above steps and rebooting. Thanks a million, Bill
     

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  9. TimW

    TimW MajorGeeks Administrator - Jedi Malware Expert Staff Member

    Just for the halibut....let's do one last scan:
    Please go here > At the very bottom of this page ==> https://www.zemana.com/Download
    ... second column from the left under AntiMalware > Features..... FREE AntiMalware

    It auto updates, and you click scan. After it's finished, click on the icon that looks like Cell phone strength bars. High-light the report (by date log was produced) and click on the "Open Report" icon. (looks like a folder). That notepad.txt can then be copied/pasted into another .txt doc and saved. Upload that, please.
     
  10. aabillthecat1

    aabillthecat1 Private E-2

    Hello again Tim, The Zemana page has changed. Downloaded and installed the demo version offered. Ran scan. Here's the resulting report. Thank you, Bill
     

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  11. TimW

    TimW MajorGeeks Administrator - Jedi Malware Expert Staff Member

    Are you still having any malware issues? Things look good.
     
  12. aabillthecat1

    aabillthecat1 Private E-2

    Thanks for all the help Tim. Computer is running much better and no annoying pop-ups, etc. My wife's primary concern was a cloud, backup and recovery program we used while we were upgrading to 10. Can't remember the name of it. We no longer use it, but she kept getting e-mails, etc. to renew her subscription. So far haven't seen that lately. Thank you again, Bill
     
  13. TimW

    TimW MajorGeeks Administrator - Jedi Malware Expert Staff Member

    If you upgraded to 10, you can get a MS account to start using OneDrive.

    If you are not having any other malware problems, it is time to do our final steps:
    1. We recommend you keep Malwarebytes Anti-Malware for scanning/removal of malware.
    2. Go to add/remove programs and uninstall HijackThis. If you don't see it or it will not uninstall, don't worry about it. Just move on to the next step.
    3. If running Vista, Win 7 or Win 8, it is time to make sure you have re-enabled UAC by double clicking on the C:\MGtools\enableUAC.reg file and allowing it to be added to the registry.
    4. Now go to the C:\MGtools folder and find the MGclean.bat file. Double click ( if running Vista, Win7, or Win 8 or 10 Right Click and Run As Administrator ) on this file to run this cleanup program that will remove files and folders related to MGtools and some other items from our cleaning procedures.
    5. Any other miscellaneous tools we may have had you install or download can be uninstalled and deleted.
    6. After doing the above, you should work thru the below link:
     

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