Win 8 Wifi Problem ,,please, save my sanity !!!

Discussion in 'Hardware' started by 111994, Apr 26, 2013.

  1. 111994

    111994 Private E-2

    so my laptop is Lenovo G580 20157 it's about 3 and a half months old
    It runs windows 8 32bit
    we have a Netgear DG834PN router
    the router security setting is set to WPA-PSK+WPA2-PSK
    Driver is Broadcom 802.11n ( I tried many versions to see if it was the problem)
    the hotkeys are to the maximum .....the router is right across the room
    my sister's laptop has no problem connecting to the wifi whatsoever she also runs windows 8
    I tried the option refresh your PC without affecting your files
    and just today I tried remove everything and reinstall windows
    ...............
    so my problem is that .. sometimes the wifi doesn't connect and when i run diagnostics the problem that it gives me sometimes is ( default gateway unavailable or windows cann't connect to the hidden network N123 )
    that's one
    some other times , yes it takes time to connect but if for instance I'm downloading sth with IDM ,as soon as I get up from in front the laptop and just look at the screen from the side i see the speed declining and then it reaches 0 bytes and then the wifi itself disconnects ,, if in the middle of this process I sit down in front of the screen again the speed would go up .....
    It's like it's playing with me

    I'm not imagining it
    I've tried setting the security on the pc to WPA-Personal & WPA2-personal both AES &TKIP ,,,,,,, problem persists
    I've cleared the option of (allow the computer to turn off this device to save power)
    In the power plan I've set the performance to maximum performance

    I'm sorry for writing too much but I wrote everything I could think of
     
  2. 111994

    111994 Private E-2

    Wifi was working fine by the way for a bout 2 and a half months or so
    and btw the wired connection is working fine although it's a little slow
    the speed with the wifi is up and down sometimes it's working fine and other times it's slow and sometimes it disconnects while I'm browsing so the problem isn't actually restricted to me being in front of it or not

    if anyone thinks I'm crazy rolleyes ........ I'm not I swear :D
     
  3. 111994

    111994 Private E-2

    I'm sorry another thing when it was working I used to go into another room and work from there and I would still have 4 hotkeys now If I went there , I don't find it in the available networks and even if it appeared for a moment it wouldn't connect and then it disappears again
     
  4. theefool

    theefool Geekified

  5. 111994

    111994 Private E-2

    I just tried that slimdrivers and it said that I already have the latest updates :(
     
  6. DavidGP

    DavidGP MajorGeeks Forum Administrator - Grand Pooh-Bah Staff Member

    Hi

    Should not have an issue with wifi connection but you are, as your sister is not, now we need to see what's different with both PCs, to find a cause.

    Do you have any yellow ! marks in Device Manager? if so by what device.
    What security software do both PCs have, please name all applications?
    If you boot into safe mode (F8 at boot) and choose safe mode with networking does your laptop work ok?
     
  7. 111994

    111994 Private E-2

    well for starters my sister's laptop is Acer , she has Qualcomm Atheros AR5B97 wireless adaptor

    no yellow marks in device manager but it has this title of Other devices with a question mark besides it ( but not yellow though :D ) under it there are 6 blutetooth peripheral device and all of them has this question mark
    but as far as I can remember they have been there before my problem started and bluetooth is working fine btw

    by security software do you mean like Antivirus and so ??
    we both have windows defender ,, but yesterday I was trying to rule out the possibility that the problem is caused by a virus or any other malware so I downloaded Avast .......... and nothing came up btw

    I just tried the safe mood with networking ,,,, the PC itself is working ok , the wifi connected after a while as usual but it's tooooo slow and still disconnects

    and I have made a new discovery , I was doind sth and I took the laptop to right next to the router and guess what ??
    It worked fine no disconnets and even when I wasn't in front of it it remained connected
    soI used to sit at the table acroos the room from the adaptor so I changed the place where I sit just to the other end of the table and it works fine also :-D
    but the problem of the network not appearing when I go to the other room still persists ........
    could it be the adapter itself ?
    And I knw that I talk and write alot so pardon me :)
     
  8. theefool

    theefool Geekified

    Other devices?

    Can you post a picture of what that is?
     
  9. 111994

    111994 Private E-2

    well I thought to say that after testing the router and the adapter , the problem was with the adapter ,,,, and since the customer service didn't take it since they didn't sense my problem or sth like that ......my brother in law bought me an external network adapter and the problem is no more :D :)
     

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