Win Update Service Stopped Running

Discussion in 'Software' started by Rippinazz, Dec 12, 2017.

  1. Rippinazz

    Rippinazz Private E-2

    Today I was on youtube and Windows update window just randomly popped up with warning stating that I should search for updates. I clicked to search and I got an error message stating that "Windows can't search for updates because the update service is not running". Now when I go to start menu and search "windows update", I click on it, the window pops up but it immediately freezes "not responding". I ran AdwCleaner and Malwarebytes and I have attached files below. Thanks
     

    Attached Files:

  2. TimW

    TimW MajorGeeks Administrator - Jedi Malware Expert Staff Member

  3. sexyandy81

    sexyandy81 MajorGeek

    Like TimW said run the troubleshooter and it will fix the windows update error.
     
  4. Rippinazz

    Rippinazz Private E-2

    Thanks for the quick response. I went ahead and fixed the problem manually by stopping service, deleting folder, and restarting service. But now about an hour ago, I was listening to music and the sound out of my headphones just stopped working. Seems that something is jacking things up. And then out of nowhere my PC downloads NVidia drivers on its own. Now i have a process called "NVDisplay.Container.exe", and I can't stop the process even when logged into my Admin account. I uninstalled the drivers that installed themselves. I just started with the "Cleaning instructions" on MGeeks. I have downloading all tools and am just started to run Malwarebytes again.
     
  5. Rippinazz

    Rippinazz Private E-2

    Here are the log files for scans performed. thanks
     

    Attached Files:

  6. TimW

    TimW MajorGeeks Administrator - Jedi Malware Expert Staff Member

    No malware.
     
  7. Rippinazz

    Rippinazz Private E-2

    Thats good news. Should I re-run adware cleaner and remove what it has found?
     
  8. TimW

    TimW MajorGeeks Administrator - Jedi Malware Expert Staff Member

    No need. Nothing harmful to remove.
     
  9. Rippinazz

    Rippinazz Private E-2

    Great, thank you for your time.
     
  10. TimW

    TimW MajorGeeks Administrator - Jedi Malware Expert Staff Member

    You may need to go to the manufacturers website and download the drivers for your sound device.
     
  11. Rippinazz

    Rippinazz Private E-2

    Thank you, will do.
     

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