win xp troubles

I need a wizzard --- I'm running win xp pro. asus mb p5n32-sli deluxe with 2 gigs ddr-2 ram 800mhz fsb 775 pin intel chip.
whats happening is when I turn on the puter it goes all the way the the desktop and flashes my icons than to a solid black screen and stays that way. I tried to repair with the xp disk but couldn't for some reason. the only way I can get working again is to cnl-alt-del- and bring up task manager, than go to file and run a new task there I type cmd and than type (start windows), now Im at the full desktop I ran several antivirus programs like (spyware doctor) and xoftspy SE but still have the same results. need help thanks in advance

 

Hello wk990

I regret to hear of your computer difficulties.

You mention in your post that you have run XoftSpySE. If you have purchased XoftSpySE, we invite you to send a current log file along with a detailed description of your issue to the helpdesk at Paretologic, and one of our highly skilled Techinical Support Team members will be delighted to assist you with your issues.

To help us better assist you, could you please send us the current XoftSpySE log file?

To send a current log file:
1. Open your XoftSpySE while connected to the internet
2. Run a full scan.
3. Click on Backup List.
4. Click on Email Log.
5. Select your most recent log file by clicking on it.
** The logs are time stamped as follows; year-month-hour-minute-second.
*** If you are unsure as to which is the most recent log file please try the following:
a. Click on View that is in between Edit and Favorites at the top of the window
b. Please select Details
c. Then select the most recent log file under the Date Modified list
6. Describe your issue and click Send.

If you are unable to send an email of your computer logs and details of your problem after going through the steps above, then please do the following:

1. Open XoftSpySE and select Backup List on the left menu.
2. Click on the Logs button.
3. Right Click on the latest XoftSpySE Log and then select Copy.
4. Return to the desktop and Right Click and then select Paste.
5. Log into your regular email account, type in all the details of your problem, attach your XoftSpySE logs from your desktop and send the email to logs@paretologic.com

Kindest Regards
Laura
Paretologic Liaison