Window Defenders is turned off

I don’t know what the problem is which I have with Windows Defender.

When I try to access it I receive the error message below. I’ve also attached an image (Win Def is off.jpg) of this error message.

When I click on “Turn on and open Windows Defender” I get the error message below. Again, I attach an image (Error mssg.jpg).

 

Hi mark and welcome back!

See the following link from the primary Microsoft Windows website: Turn Windows Defender on or off. The error that you mentioned is actually a very common error.

There is a pretty easy (possible) fix available here at the windowsclub.com where you will find FIX 0x800705b4 for Windows Defender.

Important Side Note: Pay no attention to the windowsclub.com part of that site that reads:

Fix "Application Errors"
PCHealthBoost.com/FreeDownload
(Recommend Tool for Windows) Easy Application Error Fix - 2 Mins ​

This is merely an advertisement for something that you do not need.

Good Luck! -- COMP​

 

Hi Compuable

Thanks for your advice. Before I attempt the fix I must give you some more information. It might be relevant or not.

I believed that Windows Defenders was a firewall. It's not. It deals with malware.

I have Microsoft's Security Essentials. Could that have turned Defender off because it, too, deals with malware?

 

It depends on which version of Windows you are using. In Vista and 7 MSE will automatically turn Defender off, so I guess you are using one of the two. In Win 8 Defender is the new name for MSE. Microsoft! You've gotta love 'em :-D

Bit puzzling though why you are getting a warning. Which OS is it?

 

>> I have Microsoft's Security Essentials. Could that have turned Defender off because it, too, deals with malware? <<

I believe that is correct because while researching this for you I saw similar results about this "redundancy" problem reported on several support websites.

Here are Microsoft's Security Essentials Key Features:

• Comprehensive malware protection
• Supports Windows 7, Windows Vista, and Windows XP
• Protects you quietly in the background
• Automatic updates

Side Note: Here is the official Microsoft Safety and Security Site - Help protect your PC with: Microsoft Security Essentials - Microsoft Windows

Good Luck! -- COMP​

 

I have Vista: that explains things.

It wasn't a random error message. I'd tried to access Defender to see if it needed updated.

 

Thanks for the info! It looks as if that problems resolved.

Right, anyone want to help me sort out Christmas:-D