Windows 10 Store Not Opening Tried Everything Suggested!!

Hi there,

I've tried everything suggested in these forums to try to fix this issue including a clean install of Windows.

Have just received an error message I haven't come across before (see attached) when I asked to look for an app in windows store. Does this give a clue as to the issue?

Would love some help with this as I assume the Store iterations of programs/apps should be better suited to Windows 10!!

 

I didnt look at your attached file, however you should be accessing the store from This URL
After a clean install (done correctly) this should not be an issue? (your browsers should be fresh)

Who's network are you connected to?

 

You access the Store from the Win 10 start menu. It's called Microsoft Store.

 

My point, you should be accessing it from the authorized URL.....not from a menu or external link!

 

Microsoft Store is a default app in Win 10. You access it by running the app, not by using a browser.

 

I am on my home computer with TPG as my ISP.

Accessing the store from This URL takes me to the general Microsoft Head page. I then searched for "Windows store Apps" which me to https://www.microsoft.com/en-au/p/a...sion/9n66vbrr4dpl?activetab=pivot:overviewtab. So I could see all the apps but nothing happens after I press the relevant link to open the Windows store and download the app. I have tried this for several apps on different browsers.

Also, sorry I didn't it make myself clear in my first message. Microsoft Store stopped working about a fortnight ago, and I thought it might be a symptom of a virus.
so, when the virus checkers came back clean, I thought it might have been an installation problem, took the advice outlined at https://www.majorgeeks.com/content/page/solved_windows_store_does_not_open_missing_purgecaches.html. I did one install where the store worked for about 20 minutes, but when it stopped again, i did new completely fresh install and it hasn't worked since!!

Hope this enables you to help me further.

Please also bear in mind, I am in Australia and cannot respond during our working hours 9am to 5pm Melbourne = 4am to 12 midday Los Angeles.
Also not a geek, so please excuse my ignorance sometimes!

Thanks for helping me!

 

Thanks Earthling.

Sorry I didn't it make myself clear in my first message. Microsoft Store stopped working about a fortnight ago, and I thought it might be a symptom of a virus.
so, when the virus checkers came back clean, I thought it might have been an installation problem, took the advice outlined at https://www.majorgeeks.com/content/page/solved_windows_store_does_not_open_missing_purgecaches.html. I did one install where the store worked for about 20 minutes, but when it stopped again, i did new completely fresh install and it hasn't worked since!!

Hope this enables you to help me further.

Please also bear in mind, I am in Australia and cannot respond during our working hours 9am to 5pm Melbourne = 4am to 12 midday Los angeles.
Also not a geek, so please excuse my ignorance sometimes!

Thanks for helping me!

 

Its all good cobber.......also on the wide brown land, some parts green now....had some good fall out central Vic.
Was an awesome thunder-storm last night, dogs were shaking, let em inside by the fire!

 

It worked for 20min?
Does this mean that after shutting the app down/system down, it wont load again?

 

Probably! after it stopped working I restarted the computer (normal restart) and it still wasn't so, a couple of days later i decided to do a complete rest of the computer with all personal files going as well. And it still doesn't work!!

 

I also in Victoria melbourne and my parents live near Mansfield and my son is teaching Primary school in Buchan. So I know of dogscaring nights!!