Windows 7 Home Premium 64 Bit Stuck In Repair Loop

Hi there,

Wondering if anyone can suggest any help.

I have a DELL Inspiron N5110 that is stuck in Repair Loop.

• It would try to boot, but go into it's own Repair Mode
• When it got into Repair Mode, the Repair would state that it could not be repaired, but to send info off to Microsoft to help with this issue

The error was similar to:

Problem Signature
Problem Event Name: StartupRepairOffline
Problem Signature 01: 6.1.7600.16385
Problem Signature 02: 6.1.7600.16385
Problem Signature 03: unknown
Problem Signature 04: 21201026
Problem Signature 05: AutoFailover
Problem Signature 06: 23
Problem Signature 07: CorruptFile
OS Version: 6.1.7600.2.0.0.256.1
Locale ID: 1033

(I didn't get the actual one down from this laptop, as it's moved on from then).

• I have so far run chkdisk /r c: and losts of issues were found and repaired (which I guess could suggest the hard drive is on it's way out).
• In C:\boot, there is no BCD entry.
• When I run, sfc /scannow, it states that it cannot finish because there is a startup repair still to be completed.
• I've tried running bootrec.exe /fixmbr, bootrec.exe /fixboot, and bootrec.exe /RebuildBcd. But bootrec.exe /RebuildBcd tells me that there are no Windows installations

The most recent error I got at boot up was:

The error message is
File: \Windows\System32\Drivers\RapportKE64.sys
Status: 0xc000122 (I think, I can't remember as am currently running a scan)
Info: Windows failed to load because a critical system driver is missing, or corrupt.

I have since booted into Windows Defender Offline and ran a full scan, and that found no issues. I'm now running through a Kaspersky Rescue Disk scan (that has 3 hours left to run).

I was then going to run FRST64.exe and post the log file in the next post.

Anyone have any ideas, or do you suspect a failed hard drive, as I am currently leaning towards? However, I want to try to give it the chance of recovery if I possibly can.

Thanks in advance.

 

I would have to go with HDD on death's door.

 

Yes, that is the conclusion I am coming to unfortunately.

 

Anyway, here's the frst log.

Regards,

 

ATTENTION!:=====> THE OPERATING SYSTEM IS A X64 SYSTEM BUT THE BOOT DISK THAT IS USED TO BOOT TO RECOVERY ENVIRONMENT IS A X86 SYSTEM


This definitely jumped out at me. I don't think it would cause the errors in DOS, unless it was using the 32 bit version as a comparison shadow copy.

If you have the proper disc, I would give it a shot...

 

Yeah, I noticed that too actually.

I've been trying the commands again with the actual actual 64 bit disk, but I'm still having no joy.

I'll post a final FRST log once I've attempted things with this. I'm running out of other options though. It's not a happy bunny.

 

As promised. FRST.TXT

 

Unfortunately without a bootable OS you can't run some of the programs I'd recommend.

What I will recommend at this point is obtaining a copy of the UBCD (Ultimate Boot CD) and use the disk diagnostics for this model drive, which it most likely provides. Your Nero software should work just as well as ImgBurn to produce the bootable .iso disc.

If it confirms what is already suspected, at least the drive is in a reasonable enough state to pull any data you require by "slaving" it to your current build. Since it's SATA/AHCI now, the term is kind of antiquated but I'm sure you understand.

 

Yeah, not even being able to get into Safe Mode is a bit pants!

Now where I am is:

Windows Boot Manager

Windows failed to start. A recent hardware or software change might be the cause. To fix the problem:

1. Insert your windows installation disc and restart your computer.
2. Choose your language settings, and then click "Next."
3. Click "Repair your computer."

If you do not have this disc, contact your system administrator or computer manufacturer for assistance.

File: \Windows\System32\Drivers\RapportKE64.sys

Status: 0xc0000221

Info: Windows failed to load because a critical system driver is missing, or corrupt.

ENTER=Continue ESC=Exit

-------------------------------------------------------------------------

Windows Boot Manager

Choose an operating system to start:
(Use the arrow keys to highlight your choice, then press ENTER.)

Microsoft Windows

To specify an advanced option for this choice, press F8.

ENTER=Choose ESC=Exit


ENTER or F8 -> Safe Mode brings me back to the first screen.

I will try the suggestion of the Ultimate Boot CD that you suggest, but it is looking like a dead duck, whip out and put in the SATA dock and start again with a new drive.

Thanks!

 

I should have mentioned this in my previous post, but I would run the manufacturer's diagnostic just to make sure it's not the RAM. I have run into bad RAM erroneously writing bad data to a drive over the years which in turn corrupted a Windows install. It's no fun replacing a drive, and getting the same result. Just might start to feel like insanity.

Just to be safe, throw in a memory diagnostic like MemTest, simply for good measure.

Unless a drive is five years, or older I tend to make absolutely sure it deserves to go to rare earth heaven...

 

Yeah, sorry. I should have said earlier. I've done the mem test, and reseated, and all is working fine from a memory perspective.

UBCD is showing a SMART error for the drive.

Just running some more tests, but I suspect it is gonna tell me what I already know...

Ah well...

* sigh *

 

Look on the bright side, you have a good reason to possibly go SSD...

:cool

 

Aye,

I'll just go and remortgage the house first!

LOL!

 

They're actually not that pricey for the potential performance. The only reduction is size/price per GB. A nice HDD can set you back $100 easy.

If you have an extra HDD to store data, use the SSD for boot and applications.