Windows 7 index issues

Discussion in 'Software' started by mcsmc, Feb 7, 2013.

  1. mcsmc

    mcsmc MajorGeek

    Hi,

    I'm not sure what to make of this, but my file/program search in Windows 7 is ridiculously ineffective.

    I have an ASUS G74SX-NH71 (laptop) with an Intel 120GB SSD and the 500GB WD Scorpio Black that came with the machine. I'm running Windows 7 x64 Ultimate.

    Windows and all programs are installed on the SSD. I have all of my Documents, Downloads, Pictures, Videos, etc. folders reassigned to the regular HDD.

    Searching for programs in the Start Menu search box turns them up, but searching for ANY files does NOT yield the results. Even if I have Explorer open to the folder the file is in, and can SEE the file in the folder, if I type part of the name (even using the capitalization used in the file name), there are "no search results".

    I've ensured that Windows Search service, as well as RPC and RPC locator services, are running and set to Automatic.

    I've rebuilt the file index. Indexing options currently lists 164,784 items indexed. I've ensured that both hard drives, along with all folders and subfolders, are checked for indexing.

    I've tried the file index troubleshooter, which found no problems.

    I just want it to work. I'm aware there are free file search programs available, but I'd simply like the Windows 7 search function to work as it should.

    I'm in a remote location currently (military), and have very slow internet and also don't have physical access to my desktop machine (which has no issues with file searches).

    Can anyone help me resolve this issue please?
     
  2. DavidGP

    DavidGP MajorGeeks Forum Administrator - Grand Pooh-Bah Staff Member

    Hey

    Are there many encrypted files or archive (ZIP) files on the PC that are in indexed or none indexed locations on the PC, if you are searching for any files that are in new folders you have created to tidy up as in file management, then are those locations in the index?

    Do you have any specialised security scanners on that PC?
    If you have normal user security (AV/anti-malware etc) uninstall it and see if the searching is quicker.

    May try the steps HERE *likely you have done them already, but the FAQ may hold clues*
     
  3. mcsmc

    mcsmc MajorGeek

    Thanks for the quick reply, David.

    No, I don't have file encryption (i.e. Bitlocker) in use. I have several ZIP files, but not an inordinate amount. Also, new folders aren't an issue... for example, if I search within D:\Users\Adam\Downloads for a file I can SEE in the folder as I type the name into the search field (top right) of Explorer, it still states "no items match your search".

    The only security I run is Comodo Internet Security Free, with mostly normal settings (I run the same configuration on my desktop at home, and again, that computer does not have this issue). Also, it's not that the searching takes forever, it's that it simply will NOT yield file search results! It will bring programs up, but not files.

    I'm currently trying to use that MS Fixit you linked to, and will post with the results.
     
  4. mcsmc

    mcsmc MajorGeek

    Scan and fix results of the MS Fixit:

    Reset Windows Search

    No Errors were found. Some problems with Windows Search cannot be detected. Frequently, resetting and restarting Windows Search will re-index all files and resolve the problem. Click yes if you are having problems and want to reset Windows Search.

    X Reset Windows Search
    X Do Nothing.

    I chose the reset option. It took a minute or so to reset, and now it appears to be working! Thanks, David! Even though resetting it myself apparently didn't work, the MS Fixit reset did help. Much obliged, as this has been a constant pain (it's been like this since I got the computer).
     
  5. mcsmc

    mcsmc MajorGeek

    Well, I lied... it's STILL not working.

    What WAS working, was that I tested the search in my Downloads folder (D: drive) after the reset, and it said that D: wasn't included in the index, and offered to add it... so apparently, non-indexed files are found, but once added to the index, the search still yields no results.
     
  6. mcsmc

    mcsmc MajorGeek

    Alright, I've ran a system file check, which found and repaired some corrupted files.

    Rebooted.

    Still no dice.

    So, to summarize, Windows Search finds non-indexed files, but refuses to find any that are indexed.
     
  7. collinsl

    collinsl MajorGeek

    I know this is going to sound stupid, but have you tried turning Indexing off and on again? I know you've reset the index but sometimes disabling the service, rebooting, enabling the service and rebooting works.
     
  8. Bugballou

    Bugballou MajorGeek

    As a practice I disable indexing, searches take a bit longer but disabling the service is the trade off for a lighter load. If all else fails try another program instead of Windows search...This one looks promising but has its limitations http://majorgeeks.com/neoSearch_d8079.html Imagine you have looked at the selections under the Search tab in Folder Options...
    Indexing is listed under programs and features in Control Panel, Programs and Features, Turn Windows features on or off, and under Administrative Tools, Services, Windows Search.
     
  9. DavidGP

    DavidGP MajorGeeks Forum Administrator - Grand Pooh-Bah Staff Member

    Hi

    With your hardware indexing should not impact of resources and should be pretty quick, but as you say its more the results not showing, plus Windows 7 indexing is much more improved from the Vista version was ever.

    So what I would try next is to run a chkdsk and do this from an elevated Admin CMD prompt (right click CMD and choose Run as Administrator) then type the below and hit enter

    Chkdsk /f /r

    *note the spaces before the /

    Reason to run this is you found file integrity (SFC) issues, so just wish to check hardware now.

    Then run that Fixit again and add your D: location again, then reboot and check the D: index location is still listed.
     
  10. mcsmc

    mcsmc MajorGeek

    I've learned over the years of fixing computers myself, that nothing is stupid to try. I actually tried uninstalling the service, via Add/Remove Windows Features, rebooting, reinstalling the service, and rebooting once again. No effect, though.

    As I just mentioned above, I tried the uninstall/disable and reinstall/re-enable with no effect. I'll give that NeoSearch a try, and see... though I'd still simply like Window 7's indexed search to work.

    Working on this as we speak... will post with the results. I'm currently running the chkdsk on D:, and will follow through with the rest once it's done.
     
    Last edited: Feb 8, 2013
  11. mcsmc

    mcsmc MajorGeek

    So far, no luck. Searches for files WORK without the index still, but don't with the index.

    Change isn't always good... David, I completed your suggestion. Now, the Windows Search service fails to start (starting, stopping, starting, stopping). It's default is Automatic (Delayed). I've tried switching it to Automatic, and Manual, but it is still failing to start. I've ensured the dependency services are running... I guess, if anything, the situation's worse now?
     
  12. mcsmc

    mcsmc MajorGeek

    Still no luck in getting the Windows Search service to run. The MS FixIt, the onboard troubleshooter, and manual "messing" with it does no good. The next step (unless someone has a better suggestion) I'm going to do, is try this on another user account with administrative privileges, to see if it's any different. I did do some messing with the ProgramData folder (tried to move it to the other HDD, and decided against the idea, so put it back) before this service issue started, so I'm not sure if that's related.

    If I was able to access high speed internet, I'd just reinstall Windows on this thing, but if I were to do that here, even with my SP1 disk, it would still take an inordinate amount of time to download and install all of the Windows Updates.

    NeoSearch seems to work, but somehow an operating system that has a working native search function seems like a much more appealing idea to me.
     

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