Windows 7 - Start up difficulties when programs are uninstalled

Discussion in 'Software' started by bleepbleepcomp, Jan 2, 2015.

  1. bleepbleepcomp

    bleepbleepcomp Private E-2

    Here are a few details leading up to my problem:

    I returned from a trip about a year ago to find that my computer was not turning on at all. I brought it in for repair where they diagnosed the ram and video card as being fried. After replacing the hardware the guys had issues fixing something with start up themselves. If I recall correctly, there was some looping going on. They repaired this and I brought it home.

    As far as I can tell; from that point onwards I have had issues with restarting my computer anytime I have uninstalled software, but it took awhile to notice this. It doesn't matter what. Today it happened to be a windows program; office 2010. I did this straight from add/remove for what it's worth, as I always do.

    What happens is once I restart to complete the uninstall the computer will stall at the windows logo. I will run the repair, it will act like it did something or it could go so far as to search for a previous install/backup, and then the same boot problem will repeat. I'll try to go into safe mode and sometimes that works, or it stalls somewhere along the way, like classpnp.sys or aswrvrt.sys. Every time it does this I just hard reboot by powering down. At some point the computer then decides it's fine and has had enough of messing with me and starts without issue. I then continue to avoid having to reboot as much as possible.
     
  2. DOA

    DOA MG's Loki

    Pending more gifted suggestions...
    How complex is your Windows install? Would it be faster to reinstall Windows?
    I would start with a registry cleaner, MG has many good ones, I use Wise.
     
  3. bleepbleepcomp

    bleepbleepcomp Private E-2

    To be honest, a Windows (re)install is something I've never done. I don't know why, but it's always made me nervous hah I'd imagine it's a standard install based on that. Good point on checking for reg errors. I, err, had 854 according to ccleaner. That's probably a good start :p
     
  4. mdonah

    mdonah Major Geek Extraordinaire

    As good as CCleaner is for cleaning out junk, it, too, can create problems when "fixing" the registry. I've had to do a clean re-install of Windows more than once. Now, I use CCleaner to clean out junk files before defragging and creating backup images but leave the registry alone. It doesn't take up very much space.
     
  5. plodr

    plodr MajorGeek Super Extraordinaire Moderator Staff Member

    CCleaner will save a copy of the registry before you clean it. I always save a copy and have never needed to go back to the old registry because of problems with CCleaner. I've been using it through various flavors of Windows without a problem. (Note, I have not updated to v5 because I read reports of problems. I'm still running 4.19.4867)

    I say take about 50 of those errors and let CCleaner fix them. Save the backup registry. Use the computer for a few days, then go back in and fix 50 more. Keep doing this until your registry has been fixed.
     
  6. bleepbleepcomp

    bleepbleepcomp Private E-2

    I've never had issues with it either. I already cleaned everything, but I'm still afraid to reboot.
     
  7. DavidGP

    DavidGP MajorGeeks Forum Administrator - Grand Pooh-Bah Staff Member

    Hi

    Whats the make and model of your PC and/or the make and model of your motherboard?
    If not easily located then run the below as written:

    This gives us some hardware info.

    Then open up Device Manager and are there any items with yellow ! marks next to then, if so what are they? just have a feeling if hardware has been changed in your PC then the repairers "may" have used different hardware and caused some conflicts in drivers, hence looking at Device Manager.

    How old is the PC/Laptop as it may in the case of the desktop need a new motherboard battery (small button cell types).

    Do you have a Windows 7 DVD just in case.
     
  8. bleepbleepcomp

    bleepbleepcomp Private E-2

    Mobo: MSI P67A-GD53 (MS-7681)
    No yellow exclamation marks listed in Device Manager.
    My PC is about 5-6 years old.
    I have access to Win 7/8/8.1 (yay, college!)
     
  9. paul1149

    paul1149 Private E-2

    I'm wondering how RAM and video card get fried together. Power surge? Bad power supply? Bad MB?

    IAC, I would probably start by installing the latest video driver. Create a Restore Point before doing anything, so you can recover via F8 boot options if necessary.

    If you do get caught non-booting, it would be interesting to try some of the F8 advanced options, such as VGA driver.

    Also, try disconnecting as many peripherals as possible when booting. You can even take devices off the MB, such as the optical, some daughter boards, etc
     
  10. bleepbleepcomp

    bleepbleepcomp Private E-2

    I figure it must have been a power surge while I was away because the whole system was off for 3 months. No point installing new video card drivers at this point. As I said, it happened over a year ago and that's been done many a time for the new card (GTX 660). I ALWAYS have issues installing them though. I have to do it via device manager but that issue doesn't effect boot.
     
  11. bleepbleepcomp

    bleepbleepcomp Private E-2

    Just an update: I decided to leave the system be and see if it would actually load after sitting at the windows startup image for however long. It did, but it took about 15-20 minutes. There is definitely no reason it should take this long, but at least it starts up? I hear no sounds from the tower until after this time. It's like it takes a coffee break and then comes back to finish the job.
     
  12. paul1149

    paul1149 Private E-2

    I would skirt the windows install and hard drive entirely. Put ubuntu or puppy on a usb stick and boot from there. Run it several times and see how it behaves. If it's good, the problem is either the hard drive or the motherboard.

    One other avenue: Not sure if you said you flashed the BIOS, but that can renew the system. But do it right because there are risks. You can also try a different hard drive.
     

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