windows 8.1 no sound and error 39 on drivers

Discussion in 'Software' started by TuzNindzya, Jun 13, 2014.

  1. TuzNindzya

    TuzNindzya Private E-2

    i have windows 8.1, i5-3570k cpu, asrock z77 extreme 4 mobo, and a evga gtx 750, i have no sound, the "plug and play software device enumerator", "high definition audio device", "realtek high definition audio", 'nividia high definition audio" and "nividia virtual audio device (wave extensible) (WDM)" all are not working and says the driver may be missing or corrupt (error 39). it also says there is no audio output device installed. ive tried uninstalling the drivers and re installing them and restoring to a previous point to when they did work, neither fixed it. this is really frustrating to me that i cant play any of the games i just bought on steam because of no audio, btw this was working a few days ago and i do have on board audio... please help!:cry
     
    TuzNindzya, Jun 13, 2014
    #1
  2. TuzNindzya

    TuzNindzya Private E-2

    thanks to all the help (which was none) from you guys i fixed my issue, click start and type cmd.exe and run it as admin. then type "sfc /scannow" without the quotation marks and let it scan, then reboot your pc and bam all fixed.
     
    TuzNindzya, Jun 14, 2014
    #2
  3. DavidGP

    DavidGP MajorGeeks Forum Administrator - Grand Pooh-Bah Staff Member

    Hi

    I'm glad you fixed your sound issue, but do bare in mind that not everyone like myself who could have helped you with this issue, maybe online when you want us to be, this is a free volunteer tech forum and we will get on it and help folk "freely" when we can and generally most questions are answered really quickly within a few hours, but some depending on issue maybe 24hrs+

    I would also check in Device Manager for any yellow ! marks by any device, jus in case of other driver issues as if you needed to use SFC then you have some corruption of system files or HDD, so likely worth also running chkdsk and can do this from a CMD prompt (needs to really be in admin mode, so search for chkdsk and right click and Run as Administrator) or open Computer and right click the C: dive an choose properties and then Tools tab and Error Checking (PC may need to reboot)
     
    DavidGP, Jun 14, 2014
    #3

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