Windows Alert Box Problem

Hello all!!! NEED SOME HELP WITH A WINDOWS ALERT BOX THAT KEEPS POPING
UP ON A FRIENDS OLDER WINDOWS 98 SYSTEM. tHE ALERT SAYS THAT THERE IS SPYWARE ON THE SYSTEM AND IF YOU CLICK YES TO REMOVE IT IT TAKES YOU TO A EASY-BIZ SITE TO SELL YOU SOFTWARE.. AD-AWARE AND SPYBOT WILL NOT REMOVE IT. I TRIED TO LOCATE IT UNDER THE WINDOWS PROFILE AREAS BUT HAVEN'T FOUND IT OR REMOVED IT.. CAN SOMEONE HELP ME....
REGARDS JEFF

 

Hi Jeff,

Take a look at Post #12 in this thread and see if it applies to your situation: Help! Desktop.html...hijacked desktop.

Otherwise, our standard procedure is to recommend a spin through the Cleanup Tutorial HERE:

READ ME FIRST BEFORE ASKING FOR SUPPORT: Basic Spyware, Trojan and Virus Removal

There are only a few of us Volunteers who regularly offer advice in this forum. Running through the above Tutorial will remove a lot of stuff that would otherwise clog a HijackThis Log and save us valuable time.

Please let us know the steps that you are able to complete and the ones that give you problems. Note that you need to be in Safe Mode and have the Viewing of Hidden Files ENABLED as per the instructions in the link. Make sure to do the Online Scans.

Post back and let us know how you fared. Also, send us a HijackThis Log. Please be sure to follow the instructions below:

Note that your HijackThis should be up-to-date (v1.99) and MUST be extracted to its own safe folder – C:\Program Files\HijackThis!
Should you need a Fresh Download of HJT, get it HERE: HijackThis v1.99

Also note that, before you scan, you MUST close all running programs including your web browser, e-mail and items in the system tray.

Please save your HJT Log as a .txt File and attach it via the "Manage Attachments" tool in the Additional Options section when you post.

I’m not around this forum too often these days, but somebody will try to take a look when they get a chance.

Best luck
PP

 

Thanks Pp..... Another Tid Bit... This Is A Windows 98 System....
Ad-aware Found 406 Hits On It...... Regards Jeff