Windows Explorer has encountered a problem "yet again"

As per title,it seems that every day now i get the message shown in title.
It seems to happen when i am moving / deleting photos etc,but not all the time.
I just started to recall now when it appears what was i doing just before,yep photos.
I have supplied a few scren shots of the message and also when i click on the click here for more options etc.

Hope this helps and we can track it down.
I did a few weeks ago have some spyware removed using the tools advised in another section on this site.

 

Which version?
Can't tell from the error message.

Have you looked at this article by MA?

Fixing the Windows Explorer crash or freeze in Windows 7

 

Sorry i forgot to mention.
Xp Pro sp3
I use Firefox as my browser.

 

Funny because i normally use the thumbnail option.
Ok,i have applied the code as advised.
I will see what happens in the next day or two.
Once the code is applied what does it then do as checking a folder or two the photos are still thumbnail preview etc.

 

try updating netframework to latest and direct x

 

I have been running ok for a few days with this issue but the last two days hit the snag again.This is with the following regsvr32 /u shmedia.dll applied.
Today i had no photos on my desktop and i cut and pasted or tried from a folder to the desktop and bang,error message popped up and i cant then do anything.
I have then to restart the pc,not sure why this happend as the photo i was moving was 2 minutes old and was viewed no problem before habd.
Having checked the Directx on my pc i am using version 9
Trying to update to version 11 i see a message to say my pc is not compatable.
I then checked for the Net framework version i have installed installed and its version 4 but looking for a later version shows many on the internet but what do you advise as quite a few are from third party sites.

Please advise what i should do next.

Thanks.

 

Its also possible you have a corrupt media file in what you are coping and pasting. Have you tried one at a time to see if it doesn't error out?

I recall Windows XP being notorious for having shell crashes when it tried to work with a corrupted media file.

 

It was only the one photo I was moving.
Its strange when I get the error message and click ok etc Dr watson then pops up with a message of which I can't remember now, so I click close etc but I am then unable to do anything and must restart PC.

Can Dr Watson be disabled etc or must I have it, I don't even know what it is or what it's used for.

So do I actually need it ?

 

Hi,
It seems that its not just a photo.
Today i zipped up a file,cope=ied the file then pasted it to the desktop,
I then encountered the same problem.
This time i did alt,control & delete / processes and stoped dr watson and i was then able to continue.

Any advice ?

 

Dr Watson has been disabled so i will see what happens over the next few days etc.

Thanks.