windows explorer issue!!!

i am operating vista and i am actully about to send the computer in for repairs, but need to a get a few more things off it before i am able to do that. only one probllem, every time i turn on the computer now, i get a windows exporer has stopped working, looking for solution....windows explorer is restarting, then the screen goes regular for about 10 seconde and then does the whole thing over again. there is no way that i can get the info off right now, as every time i open a window, it closes it. i need help. please let me know what to do. thanks, m

 

Boot into safe mode you may be able to get at it there.

Phil

 

already tried that. i thought that would be a good place to start as well, but still doing the same thing.

 

Hi radar747,

Try using Windows 3.1 file manager (winfile.exe).

On the problem pc, launch your web browser and download the attached file (winfile.log) onto the desktop.
rename the winfile.log file to winfile.exe.

*File Manager will recognize external drives but they must be plugged in first before executing winfile.exe.

Execute winfile.exe and select the Ignore option to the 16 Bit Subsystem message.

I tried it on Vista and it works.

Techsent

 

Past my 10 min edit time-

If you can't save the download thru IE, download onto another pc and rename there. You can then copy the winfile.exe into the root of a memory stick. Next, instead of having explorer on the problem pc trying to read the stick, add this autorun file to the root of the memory stick. This approach will auto launch winfile.exe when the stick is inserted into the usb port.

Copy everything between the lines below into notepad.

------------------------------

[AutoRun]
OPEN=winfile.exe

-----------------------------

save the file into the root of the memory stick as autorun.inf.

connect the stick to the problem pc.

Techsent