Windows Installer Problems

Discussion in 'Software' started by CF1228, Nov 12, 2007.

  1. CF1228

    CF1228 Private E-2

    Hi, Windows Installer is no longer working. I have tried everything from every forum and help page I could find. Microsoft tech advice wasnt even helping. I keep getting an error message "The windows installer service could not be accessed. This can occur if your running in safe mode or if Windows Installer is not correctly installed". I have tried reregistering it, upgrading, checked the services and made sure it was running. I cannot update or install ANYTHING that uses installer. There has to be an easier way to fix this. Any ideas? :cry (By the way Im using Windows XP)
     
    Last edited: Nov 12, 2007
  2. dlb

    dlb MajorGeek

    Have you tried the installer clean up tool?
    http://support.microsoft.com/kb/290301/en-us
    The link to download the actual tool is about a third of the way down the page just above the big gray "Contents of the Readme.txt" window....
     
  3. CF1228

    CF1228 Private E-2

    Hi, I did try, however it uses Windows Installer to run. So I keep getting the same error message.
     
  4. Fred_G

    Fred_G Heat packin' geek

    This might be a temporary fix for you. Start-Run-Services.msc, find the Windows installer and restart or start the service. I had this problem for a while, seems to have stopped. In services.msc, the installer showed as started, but by restarting it, I got rid of the error.

    Good luck, and sorry I only have limited info on this.

    E
     
  5. CF1228

    CF1228 Private E-2

    Hi, Thank you.

    I did try to start the service but it keeps stopping with some message about how the service will start when it needs to, but it never does.
     
  6. Fred_G

    Fred_G Heat packin' geek

    Sorry I can't help you. Will watch this thread.

    E
     
  7. CF1228

    CF1228 Private E-2

    Thanks!
     
  8. dlb

    dlb MajorGeek

  9. CF1228

    CF1228 Private E-2

    Hi, yes I tried to reinstall it and still doesnt work. I have tried to restart the service and it tells me that some services will only start when needed. I also noticed that at about the same time, that in Task Manager, all my "User" information is also gone. It is not in my Add/Remove programs either. And unfortunately system restore was turned off for some reason at that time, so I cant use that either. I just can't figure it out. Seems like such an easy problem, yet nothing is working.
     
  10. Matacumbie

    Matacumbie Rocky Top

    Go to Start > Control Panel > Administrative Tools > Services. Scroll down to Terminal Services and make sure it is "started" and set to manual.

    See if that solves anything.

    Steve
     
  11. DavidGP

    DavidGP MajorGeeks Forum Administrator - Grand Pooh-Bah Staff Member

    Hi

    What was the error code at the start of that message you got as there are 3 various ones with slightly differening fixes?

    Error 1719 Error 1601 which I think yoy may have tried the options in those MSKB articles, but did you try this one http://support.microsoft.com/kb/315353 ( note: it deals with the registry so you need to backup all your important files before using as a Repair Install of the OS maybe needed if the steps are not followed verbatim )
     
  12. CF1228

    CF1228 Private E-2

    I have received several error codes, looked them up and tried the responses. For some reason, when I try to start the service, i get a message that some services start when they need to and it will not start. Now I checked and started the installer service on another computer and it started with no problems or message. Weird.
     

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