Windows Installer Service problems

Discussion in 'Software' started by peste19, Oct 10, 2008.

  1. peste19

    peste19 Private E-2

    Good Afternoon

    I had windows 2000 and did an xp upgrade and now every time i try to do a installation i get an error the windows installer service could not be accessed. this can occur if you are running windows in safe mode.

    How can i fix this please help.
     
    peste19, Oct 10, 2008
    #1
  2. TimW

    TimW MajorGeeks Administrator - Jedi Malware Expert Staff Member

    Try doing this:
     
    TimW, Oct 10, 2008
    #2
  3. peste19

    peste19 Private E-2

    Nope same problem existing but thanks
     
    peste19, Oct 10, 2008
    #3
  4. TimW

    TimW MajorGeeks Administrator - Jedi Malware Expert Staff Member

    How did you upgrade? Did you boot to the xp disc and then run the install?
     
    TimW, Oct 10, 2008
    #4
  5. peste19

    peste19 Private E-2

    i was in windows ran the cd and it restarted and installed
     
    peste19, Oct 10, 2008
    #5
  6. TimW

    TimW MajorGeeks Administrator - Jedi Malware Expert Staff Member

    You were in w2k? and ran it from there???

    Is this a full xp version or an upgrade version?

    It is always best to do a clean install.....which would mean you should save all your personal data and then wipe the system and install xp.
     
    TimW, Oct 10, 2008
    #6
  7. peste19

    peste19 Private E-2

    its a business computer and has too much network info and files. i did an upgrade
     
    peste19, Oct 10, 2008
    #7
  8. TimW

    TimW MajorGeeks Administrator - Jedi Malware Expert Staff Member

    Try doing this:
     
    TimW, Oct 10, 2008
    #8
  9. peste19

    peste19 Private E-2

    when i put in the step

    c:\windows\system32\dllcache

    it says it not recognized as an internal or external command

    i tried replacing windows with winnt which is where the windows files are stored but same error. additionally i try to look for dllcache but i have no folder with that name
     
    Last edited: Oct 10, 2008
    peste19, Oct 10, 2008
    #9
  10. peste19

    peste19 Private E-2

    figured it out anyways did the steps exactly but still the same problem
     
    peste19, Oct 10, 2008
    #10
  11. TimW

    TimW MajorGeeks Administrator - Jedi Malware Expert Staff Member

    Now I am confused because winnt is for W2K not xp......you say this is a business machine. Is it in a domain?

    What network settings do you need that you would have to reset with a clean install?
     
    TimW, Oct 10, 2008
    #11
  12. peste19

    peste19 Private E-2

    it doesnt have a domain but we have the filesync that updates everything and it has several network settings and it was going to be too complicated and i only have the upgrade disc
     
    peste19, Oct 10, 2008
    #12
  13. MarcR01

    MarcR01 Private E-2

    Did this ever get resolved......I have exactly the same problem, and likewise have tried all within this thread, also to no avail.

    :cry
     
    MarcR01, Nov 21, 2008
    #13

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