Windows live messenger error 8000401a

Discussion in 'Software' started by scoobysnacks, Oct 3, 2010.

  1. scoobysnacks

    scoobysnacks Private E-2

    Trying to log in to Messenger and I keep getting the message "we cannot sign you in to windows live messenger" stating the service is temporarily unavailable.

    When I click "more details" it just gives me the error code 8000401a.

    Does anyone know what causes this, and how to fix it?

    Many thanks

    Scoobs
     
    scoobysnacks, Oct 3, 2010
    #1
  2. rustyjack

    rustyjack MajorGeek

    We need to know what your OS is ie: Win98/ XP/ Vista/ Win7 ?
     
    rustyjack, Oct 3, 2010
    #2
  3. scoobysnacks

    scoobysnacks Private E-2

    Ah of course, sorry, It's Win XP SP3.

    I found a fix on the MS website, involving deleting a registry entry using regedit. I did this and it seems to have sorted it. Well, I can log in anyway, but often the Win "fixes" are just temporary, and the thing goes wrong again, so we shall see.

    Thanks

    Scoobs
     
    scoobysnacks, Oct 3, 2010
    #3
  4. rustyjack

    rustyjack MajorGeek

    That is exactly what i was going to suggest, but make sure you have backed up your registry first ! :)
     
    rustyjack, Oct 3, 2010
    #4
  5. scoobysnacks

    scoobysnacks Private E-2

    Thanks Rusty, I backed up the whole lot first. :D
     
    scoobysnacks, Oct 3, 2010
    #5

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