Windows Media 9 No Sound

Hi Everyone,
I'm new here (to the forum) but have been a frequent visitor to the site for over a year now. Anyhow, here's my problem. I just put together a new computer and somewhere along the line of doing the Windows Update downloads and installing Winamp, DX9b, Real Player, etc...my Windows Media 9 player doesn't output any sound. The videos show up but no sound. Doesn't matter what kind of file it reads. Any ideas of why that's so? I've already uninstalled all my players and reinstalled just WM9, but to no avail. Any guidance is appreciated. Thanks.

-Pat

System:
Asus P4C800 Deluxe motherboard
P4 300Ghz
512 PC3200 RAM
PNY GeForce 5700 Ultra
Seagate 120MB Barracuda SATA
SoundMAX integrated audio

Windows XP Home: All the latest Windows Updates. All the latest drivers from all my hardware manufacturers.

 

Windows XP? Home or pro? You can check here also.http://support.microsoft.com/default.aspx?scid=/support/mediaplayer/wmptshoot.asp#audio_novideo In the contents are troubleshooting sound problems. Clicking it brings you 2/3 of the way down the page.

 

Windows XP Home

 

I added a link in the post above. Oh, and welcome to Major Geeks.

 

I just ran it and I could hear everything that it requested. I should've also mentioned that when I'm running Vegas Video 4b I can hear .WMV encoded movies in there but not in media player. Sound works in all my apps but nothing in media player.

 

Thanks guys for the help and welcome. I'll look over that link and see if I find a solution there.

 

Update:

I've gone through Microsoft's knowledge base and tried everything it suggested, ie - turn off hardware acceleration, updated latest codecs, uninstall/reinstall WMP9...etc. Still no luck. I've written a letter to tech support (Microsoft & SoundMAX). Hopefully I'll get a reply from them. Anyhow, if I find a solution, I'll make sure to post it so if anybody else has the same problem they can find the solution here. Thanks again for the help.

-Pat

 

Thanks Pat, sorry I couldn't be of more help though. Good luck and post results.

 

I'm wondering if any solution was found here - I'm having the same problem on a computer.